Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
How to move your charity, organisation or community group's face-to-face training online
Policy and insight manager Sam Mercadante considers the implications of the Autumn Statement for charities
Latest updates on our influencing work, government policy and funding announcements
Research exploring the volunteering experiences and perspectives of people from the global majority
The latest resources, events and training to help your organisation with its impact and evaluation
The latest volunteering news, resources and dates for your diary
New inclusion and campaigning resources, a chance to help shape investment principles, and dates for your diary
It is with much love and respect that we pay tribute to our colleague and friend, Michelle Curtis, who passed away unexpectedly in November.
How charities can harness the power of our collective voice in 2024
Resources, events, support and information on the big issues affecting small charities
Latest updates on our influencing work, government policy and funding announcements
How to identify potential risks when creating a new staff or volunteering role
How and when to ask about a staff member or volunteer's criminal history
A comprehensive guide to different types of DBS checks
Different roles will require different checks. This page explores what checks you might need to run
How to request and process DBS checks
Guidance on what checks you need to complete for people working overseas
Guidance on additional information you need to consider when carrying out DBS checks for trustees
Steps you need to take to keep data safe once DBS checks have been carried out
Guidance on what to do if a staff member or volunteer has a criminal record
Find out about whistleblowing, and the policies your organisation should have in place.