Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
How to move your charity, organisation or community group's face-to-face training online
Charities hit hardest by spiralling energy costs are facing a cliff edge of support unless the government continues subsidising bills past March 2023
Our latest update on what’s happening in Westminster that might impact charities. This month sees a new government, with plenty for charities to think about.
Five ways you can support staff through the cost of living crisis when resources are limited
This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements. For news related to what’s happening in parliament, see our regular inside track round-up.
NCVO's senior consultancy and training manager Dan Francis reflects on how the events of 2022 have shaped charity governance
What we learned during the National Volunteering Forum, along with examples of actions you can take in response to the volunteering challenges facing the sector
As we enter the new year, read our advice for how to prepare for the challenges the sector is facing.
We’ve called for an urgent review into who's included in the government’s new energy discount scheme. We’re also calling for work to begin on a long-term support plan for the voluntary sector
As we begin a new year, governance consultant Sally Stephens looks ahead to the big stories for 2023
How to identify potential risks when creating a new staff or volunteering role
How and when to ask about a staff member or volunteer's criminal history
A comprehensive guide to different types of DBS checks
Different roles will require different checks. This page explores what checks you might need to run
How to request and process DBS checks
Guidance on what checks you need to complete for people working overseas
Guidance on additional information you need to consider when carrying out DBS checks for trustees
Steps you need to take to keep data safe once DBS checks have been carried out
Guidance on what to do if a staff member or volunteer has a criminal record
Find out about whistleblowing, and the policies your organisation should have in place.