Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
How to move your charity, organisation or community group's face-to-face training online
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
Writing the market research and testing section of your business plan
Writing the operational planning section of your business plan
Writing the people, management and governance section of your business plan
Writing the impact section of your business plan
Writing the cost and income structure section of your business plan
Writing the financial forecasts section of your business plan
Writing the risk map section of your business plan
Use this tool to help your organisation write your business plan
Find out how to practice good safeguarding in your organisation.
What the Charity Commission expects you to do, and the main areas of activity to focus on