Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
How to move your charity, organisation or community group's face-to-face training online
The Road Ahead 2024 is our annual report on the changing landscape for voluntary sector organisations
The latest volunteering news, resources and dates for your diary
A round-up of the latest governance news, resources and dates for your diary
Our latest update on what’s happening in Westminster and how it might impact charities
Our people partner Charmaine Goddard reflects on the work NCVO and the wider sector are doing to challenge racism and inequity
Charity Interns founder Maya Bhose shares how this innovative new programme is bringing new talent into the voluntary sector
Senior volunteering consultant Helen Tourle shares the latest volunteering news, resources and dates for your diary
Senior volunteering consultant Helen Tourle shares lessons from a unique volunteering programme
A round-up of the latest governance news, resources and dates for your diary
Our latest Road Ahead report analyses major trends and issues for 2024 to help chart a path through the year
What is a Trustee and how do you appoint them?
What is the role of a Trustee?
Find out about who your charities members are and what decisions they make
Learn about the rules around decision-making and how to go about the process of making decisions effectively
Learn about the different types of meetings and how you can work to make them effective
Learn about what the structure of the board looks like and what to consider when reviewing
Learn about what conflicts of interest are and how to work through them
Learn which decisions stay with the board, what you can delegate and to who.
Learn how to keep clear records of who holds decision-making authority.
Learn about how to navigate strategic and operational problems and where the responsibility is located