- How do you consistently motivate people to volunteer their time and skills to your organisation?
- How do you develop and support the volunteers you rely on to undertake a diverse range of roles to add value and fresh perspectives?
- How do you ensure volunteering works for your organisation on a strategic level to help you maximise impact and achieve the best for your beneficiaries and your mission?
How NCVO consultancy can help
NCVO offers a unique experience of volunteer research and good practice in volunteer management. Through our research and networks that include volunteer managers and local volunteer centres, we keep in touch with emerging problems and innovative practices. Using this knowledge and experience we can help you adapt and respond to issues affecting volunteering in your organisation and identify appropriate forms of support and development as your needs change over time.
Volunteering organisations are having to tackle questions about how best – in shifting social and political environments – to provide an experience that will keep volunteers volunteering and ensure high quality services for beneficiaries. As people make new demands about how, or why, they give their time, existing practice and old habits may have to be challenged.
NCVO can help at every stage of the volunteer experience, and with volunteer management, from recruitment to reviewing and improving complex policy and practice.
NCVO consultancy services
Volunteer experience, best practice and legislation
We can help you and your organisation:
- manage the quality of the volunteer experience in a range of contexts, adopt good practices and operate within legislative and regulatory frameworks
- adopt key principles of volunteer management and develop bespoke resources to help underpin good practice
- with approaches to recruiting volunteers – including trustees
- strengthen trustee boards by drawing in the skills and experience of senior managers from corporates
- evaluate the impact of volunteer involvement for services, beneficiaries/service users, the community and the volunteers
- interpret existing data and research to develop volunteering strategy.
Training and support
We can help with:
- short-term consultancy projects developed collaboratively to meet your specific needs
- independent and impartial support, over time, when required
- developing skills and knowledge in your organisation to manage, and work effectively, with volunteers
- training through bespoke or open courses focussed on solving problems in policy and practice
- evaluation, impact assessment and in-depth research, drawing on internationally recognised research-based knowledge and robust research methods.
Employer Supported Volunteering (ESV)
We can help with:
- an introduction to Employer Supported Volunteering (ESV) to help you understand the potential of ESV for your staff, your organisation and help you get started
- bespoke, one-to-one support from an NCVO consultant with any aspect of your ESV programme, including the development of a programme from scratch
- developing the policies and procedures you need to underpin your programme
- evaluating and measuring the impact and effectiveness of your programme.
- quality accrediting your programme through the Investing in Volunteers for Employers (IiVE) standard
- developing emerging leaders in your organisation through Step on Board, our full service board level volunteering programme.
Quality accreditation for volunteering
We can help you achieve external accreditation for the quality of your volunteering programme through the national award, Investing in Volunteers.
For employers we offer:
- the Investing in Volunteers for Employers (IiVE) standard
- programmes to advance the professional development of senior staff by involving them as trustees, supporting them through our expertise in the world of charities.