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    • Time Well Spent: Volunteering in the public sector
    • 1. At a glance
    • 2. Introduction
    • 3. Context
    • 4. Motivations
    • 5. Volunteer experience
    • 6. Volunteer impact
    • 7. Concluding reflections and implications
    • 8. Appendix
    • Download this report

Time Well Spent: Volunteering in the public sector

Research report

  • Véronique Jochum
  • Shaun Delaney
  • Charlie Gillies

Published: 13 January 2020

  • Foreword
    • Acknowledgements
  • 1. At a glance
    • Introduction
    • What does participation look like?
    • Why do public sector volunteers get involved?
    • What is the volunteer experience like in public sector organisations?
    • What is the impact of public sector volunteers?
    • What do these findings mean for practitioners and decision-makers?
  • 2. Introduction
    • 2.1. Background
    • 2.2. Scope of the research
    • 2.3. Overall aims
    • 2.4. Our approach
    • 2.5. A note on definitions
  • 3. Context
    • 3.1. What is the policy context?
    • 3.2. What does volunteering in public services look like?
    • 3.3. What are the levels of participation?
    • 3.4. Who is more likely to get involved in public sector volunteering?
    • 3.5 How do volunteers participate?
    • 3.6. How is public sector volunteering organised?
  • 4. Motivations
    • 4.1. Why do volunteers get involved in the first place?
    • 4.2. Are public sector volunteers’ motivations different?
  • 5. Volunteer experience
    • 5.1. What’s the overall experience of public sector volunteers like?
    • 5.2. Perceptions of volunteer management
    • 5.3. Perceptions of role and time
    • 5.4. The boundaries between paid and voluntary roles
    • Spotlight: library sub-sector
    • 5.5. Relationships with organisations and with paid staff
    • Spotlight: health sub-sector
    • 5.6. Why do volunteers continue or stop?
    • Spotlight: police sub-sector
  • 6. Volunteer impact
    • 6.1. Impacts of volunteering on volunteers
    • 6.2. Impacts of volunteers on organisations and service users
    • Spotlight: education sub-sector
  • 7. Concluding reflections and implications
    • 7.1. Concluding reflections
    • 7.2. Implications for practice
    • 7.3. Implications for decision-makers
  • 8. Appendix
    • 8.1. Research approach
    • 8.2. Definitions
    • 8.3. Literature and evidence
  • Download this report

Download this report

Time Well Spent: Volunteering in the public sector

PDF 1.9 MB

This page was last reviewed for accuracy on 13 January 2020

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This page was last reviewed for accuracy on 13 January 2020
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