Associate Director of Commercial Services

Commercial leadership with social purpose

We’re looking for someone to shape and scale our diverse portfolio of income-generating services. Services that help power long-term societal change.

As Associate Director of Commercial Services, you’ll lead the strategy, growth and performance of our consultancy, training, conferencing and room hire services – driving sustainable commercial income while ensuring exceptional customer delivery.

Sitting on the senior leadership team, you’ll combine commercial rigour with mission alignment, and make sure every service line strengthens both our financial resilience and our reputation as a trusted partner to the sector.

Why this role matters

Commercial income is crucial for providing the reinvestment towards our mission for a stronger society.

In this role, you’ll:

• strengthen our long-term organisational resilience
• shape and scale a multi-service commercial portfolio
• lead innovation that responds to customer and market insight
• embed commercial discipline and high performance across teams
• contribute at the highest level of strategic decision-making

This is a unique opportunity to combine commercial leadership with social purpose – building services that are financially strong, mission-aligned and market-leading.

With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!

Some of NCVO’s great benefits include:

• 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
• five days’ volunteering leave (pro rata for part-time staff)
• enhanced pay for maternity/adoption leave
• generous employer pension contribution of up to 8.5% of salary.

Find out more about the benefits of working at NCVO.

Send a copy of your CV and our information form, quoting the reference AD CS, to recruitment@ncvo.org.uk. You can also send any queries about the process to this address.

Learn more about our approach to equality, diversity and inclusion.