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Contact us

Find the right contact details for membership, training, media enquiries, venue hire and general support.

Membership

If you have a question about your membership or need to update your details, we’re here to help.

Email membership@ncvo.org.uk or call 020 7520 2414.

Training

For questions about our online or face-to-face training courses, contact our training team.

Email training@ncvo.org.uk or call 020 7520 2587.

Small charity helpdesk

We can help with queries about setting up or running your charity or voluntary organisation.

Email knowhow@ncvo.org.uk or call 020 7520 2552. We aim to respond within 3 to 5 working days.

Website

If you need help logging in or you’ve spotted an issue with our website, let us know.

Email websitehelp@ncvo.org.uk.

Venue hire and conference suite

If you’d like to book a room or have a question about an existing booking, contact our venue team.

Email conferencesuite@ncvo.org.uk or call 020 7520 2404.

Advertise with us

To discuss partnership or advertising opportunities, email enterprise@ncvo.org.uk.

Press and media

For media enquiries only, contact our press office.

Our working hours are between 09.00 and 17.00, Monday to Friday. We aim to handle media enquiries as quickly as possible.

If your request is received outside of these times, we usually aim to respond within the next working hours.

General enquiries

For all other enquiries, email ncvo@ncvo.org.uk or call 020 7713 6161.

Complaints

If you're unhappy about the services that we provide to you, we want to hear about it.

View our complaints procedure.

Contact form

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