Welcome to our new website

All the information you need, all in one place. And during August, it’s open to everyone. From September, you’ll need a website account and NCVO membership to access member benefits. If you had a Knowhow account, simply use the same details to log in. Need help logging in? Just follow these instructions.

The Growth Company – delivery partner for Trusted Charity Mark

Trusted Charity is the quality standard delivered by The Growth Company on behalf of NCVO.

About Trusted Charity

Trusted Charity is a quality standard that starts with a self-assessment. It is designed to enable staff, volunteers and trustees to get involved in assessing how well their organisation is doing.

The self-assessment process involves people in the organisation making judgements and providing evidence about the organisation’s performance against the defined Trusted Charity indicators aligned with the 11 quality areas.

Each quality area consists of two levels of achievement, allowing organisations of varying size to choose the most suitable option. The level is chosen according to:

  • its staff capacity
  • resources
  • organisational culture
  • working patterns.

Learn more about what's involved in the Trusted Charity journey and how to access support from Trusted Charity mentors.

Back to top

Sign up for emails

Get regular updates on NCVO's help, support and services