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About us

Find out about our services, the way we operate and how we champion voluntary action

Who we are

We’re the membership community for charities, voluntary organisations and community groups in England

Our services

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

Venue hire

Discover our range of rooms available for hire.

Food and drink order form

Complete our quick form to arrange catering for your event

Governance round-up: July 2023

Recent governance news, resources, research, events and more

  • Governance

Applications open for £76m Community Organisations Cost of Living Fund

Find out if your organisation is eligible for new funding up to £75,000

  • Funding and income
  • Responding to crises

Consumer Duty: What is it and how will charities benefit?

Learn how new banking rules will affect your charity or voluntary organisation

  • Financial management

Volunteering round-up: August 2023

The latest news, events and opportunities for people managing or supporting volunteers

  • Involving volunteers

Governance round-up: August 2023

A round-up of the latest guidance from the Charity Commission, recent governance news and upcoming training and events

  • Governance

Impact round-up: Summer 2023

Senior consultant, Sandy Chidley, runs through some recent work on ethical evaluation and shares useful evaluation events and training opportunities

  • Impact and evaluation

The inside track: September 2023

A round-up of what’s happening in Westminster that might impact charities. This month sees a Labour reshuffle, an update on new APPG rules, and a look ahead to party conferences

  • Government and politics

Volunteering round-up: September 2023

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

Practical support bulletin: September 2023

Resources, free events, support and guidance on the big issues affecting small charities

  • Financial management
  • Funding and income
  • Responding to crises

Government policy and funding round-up: September 2023

An update on our influencing work, government policy and funding announcements

  • Government and politics
  • Funding and income

Key duties of individuals

Key duties of individuals for safeguarding adults at risk

  • Safeguarding

Key offences

Key offences that can cause harm to adults at risk

  • Safeguarding

Safeguarding people from involvement in terrorism

How charities can ensure their premises, staff, volunteers and other resources can’t be used for activities that may, or appear to, support or condone terrorism

  • Safeguarding

Overview

The definition of the Terrorism Act and what the Charity Commission expects of charities and volunteer organisations

  • Safeguarding

Key duties

The key duties of charities and volunteer organisations to safeguard against involvement in terrorism

  • Safeguarding

Key offences

Terrorist offences that may affect charities and voluntary organisations

  • Safeguarding

Safeguarding people at risk of domestic abuse

Helping people at risk of domestic abuse to receive appropriate protection

  • Safeguarding

Overview

How the law encourages public bodies to ensure that individuals affected by domestic abuse are supported and perpetrators are held accountable

  • Safeguarding

Legal definition of domestic abuse

How the law defines domestic abuse

  • Safeguarding

Key duties

Duties of public bodies to act to protect individuals at risk of domestic abuse

  • Safeguarding

Developing a volunteer strategy (1 day)

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

Managing conflict and ending volunteering well (0.5 day)

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

Authentic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

Strategic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

Charity finance strategy (1 day)

A practical, high impact course that focuses on building an effective finance strategy and equips you to strengthen your charity’s financial stability and long term confidence.

Small Charity Week Assembly

Join us for an afternoon of spotlight stories, discussion and connection, showcasing the importance of small charities.

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law