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Leigh oversees our brand communications, membership services, policy and public affairs programmes.

Kate leads financial operations.

Nick leads our organisational transformation strategy.

Adrian leads people and culture.

Our board of three honorary officers and eight trustees

Angela is chief executive of Kensington and Chelsea Social Council

Chris is the chief executive of the NSPCC

Emily is head of insight and strategy at Breast Cancer Now

Georgina is chief executive of the Neurological Alliance

James has worked in the charity sector since 2001

Government and politics

Involving volunteers

Coronavirus
Involving volunteers
Responding to crises

Involving volunteers

Inside NCVO

Involving volunteers

Government and politics

Inside NCVO

Impact and evaluation

Inside NCVO

Find out what's involved in setting the direction of your charity

Business planning and strategy

Use this section to select the right tools to help you understand your landscape and conditions.

Business planning and strategy

A guide to help your organisation with your SWOT (strengths, weaknesses, opportunities, threats) analysis

A guide to help organisations consider how the world is changing

A guide for your organisation to look at the priorities and impact of other organisations in your area of work

Find out about how to select the right tools to help you make good decisions

Business planning and strategy

A guide to help your organisation explore it's activities to assess the extent to which each contributes to value and surplus

Use this tool to help you identify the forces working for and against a particular option

Use this tool to help your organisation explore tradeoffs

Learn about what business planning is in your organisation's context

Business planning and strategy

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Learn how to raise an issue with the regulator in a responsible and appropriate way.

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

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Good practice in volunteer management (1 day)

Safeguarding essentials in charities (1 day)

Designated safeguarding leads in charities (1 day)

Managing conflict and ending volunteering well (0.5 day)

Project management in the voluntary sector (2 days)

Introduction to EDI in charities (2 x 0.5 days)

Volunteers and the law (0.5 day)

Building a sustainable and resilient fundraising strategy (1 day)

Managing people in the charity sector (2 days)

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