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Quality standards

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

  • Involving volunteers

Trusted Standard awarded organisations

Organisations have been awarded the Trusted Charity Mark

Support for trustees

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Service Directory

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

  • Finance
  • HR and recruitment
  • IT and data protection

Our strategy

We have four goals to focus our activity, all underpinned by our values

Our governance

Information on our governance, trustee board and committees

Annual reports

Download and read our annual reports and accounts

Complaints procedure

How to make a complaint if you're unhappy with any part of our service

Our annual general meeting (AGM) and trustee elections

Find out more about our current trustee elections and upcoming AGM

  • Inside NCVO

State of the Sector 2024: Reaction and reflections

Our chief executive Sarah Vibert shares her thoughts on key findings from NPC’s new charity sector report

  • Government and politics
  • Equity, diversity and inclusion
  • Responding to crises

The True Cost of Delivering Public Services

A survey of UK charities

  • Government and politics
  • Funding and income

Government policy and funding round-up: March 2024

An update on our influencing work, government policy and funding announcements

  • Government and politics

Update on our work to tackle public services delivery crisis

An update on our work to address the chronic underfunding of public services delivered by charities.

  • Funding and income

Spring budget 2024: What it means for charities

Key points from the budget and analysis of how it will impact the voluntary sector

  • Government and politics
  • Funding and income

Practical support bulletin: March 2024

Resources, events, support and information on the big issues affecting small charities

  • Business planning and strategy
  • Involving volunteers

Impact round-up: March 2024

Our latest impact and evaluation support, guidance and training

  • Impact and evaluation

Volunteering round-up: March 2024

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

The inside track: March 2024

Our latest update on what’s happening in Westminster and how it might impact charities

  • Government and politics

Governance round-up: March 2024

The latest governance news, resources and dates for your diary

  • Governance

Community fundraising

Guidance on involving volunteers in fundraising

  • Safeguarding

Corporate fundraising

What to consider when corporate fundraising

  • Safeguarding

Major donor fundraising

Safeguarding guidance for major donor fundraising

  • Safeguarding

Events

The safeguarding issues to consider when organising fundraising events

  • Safeguarding

Public fundraising

What safeguarding risks are associated with public fundraising?

  • Safeguarding

Third party fundraising

What to consider when fundraising through a third party

  • Safeguarding

Handling money

Guidance on handling money while fundraising

  • Safeguarding

Digital skills in your organisation or charity

Use this series of pages to take control of the digital skills within your organisation

What digital skills do charities need?

This page covers the range of digital skills, when they are useful, and how to check for basic and essential skills.

  • Digital and technology

Understanding the digital skills you have

Use this page to understand which digital skills your organisation needs to work on first. And how to find out about digital skills among staff, volunteers and other colleagues.

  • Digital and technology

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Advanced data protection (2 x 0.5 days)

This advanced course is specifically for data protection leads or officers in charitable organisations.

Volunteers and the law (0.5 day)

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

Successful funding applications (0.5 day)

Learn Practical tips to ensure you are successful in your funding bid applications.

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Boost your personal influence and impact (0.5 day)

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Developing a Fundraising Strategy (0.5 day)

Learn how to develop your first fundraising strategy. This course is aimed at small to medium-sized charities looking to grow their fundraising offer.