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Quality standards

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

  • Involving volunteers

Trusted Standard awarded organisations

Organisations have been awarded the Trusted Charity Mark

Support for trustees

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Service Directory

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

  • Finance
  • HR and recruitment
  • IT and data protection

Our strategy

We have four goals to focus our activity, all underpinned by our values

Our governance

Information on our governance, trustee board and committees

Annual reports

Download and read our annual reports and accounts

Complaints procedure

How to make a complaint if you're unhappy with any part of our service

Our annual general meeting (AGM) and trustee elections

Find out more about our current trustee elections and upcoming AGM

  • Inside NCVO

Five insights about the state of the voluntary sector

Key insights about the state of the voluntary sector from our Civil Society Almanac 2022

  • Equity, diversity and inclusion
  • Responding to crises
  • Funding and income

Volunteering round-up: October 2022

  • Involving volunteers

17,000 members milestone reached in tough financial climate for voluntary sector

Today we publish our annual report and financial accounts for the year ending 31 March 2022.

  • Governance
  • Membership
  • Inside NCVO

Two new directors join NCVO as organisation announces leadership team

Two new directors join NCVO as organisation announces leadership team

  • Inside NCVO

Five reasons why understanding the law helps build safer organisations

  • Governance
  • Safeguarding

Impact round-up: Autumn 2022

In this edition, Sandy Chidley, senior consultant, spotlights opportunities in impact and evaluation and shares useful evaluation resources and training opportunities

  • Impact and evaluation

Ensuring good governance for NCVO and the voluntary sector

How NCVO's independent governance review is helping us live up to our values and the Charity Governance Code we helped create

  • Governance
  • Inside NCVO

Governance round-up: November 2022

  • Governance

Government’s economic plans will widen inequalities in communities

Sarah Vibert, NCVO CEO, responds to the Autumn Statement

  • Government and politics
  • Responding to crises

Two appointments to NCVO’s board of trustees and three key ambitions for the future

Highlights from our 2022 annual general meeting

  • Inside NCVO

The evaluation process

Learn about the how the process of evaluation works

  • Impact and evaluation

Understand the issue you need to focus on

Understanding the issues experienced by individuals or organisations you want to work with, people you want to influence, or environments you want to affect change in is the starting point for impact planning

  • Impact and evaluation

Writing an evaluation brief

Information you need before you write your evaluation brief and what to include once you get started

  • Impact and evaluation

Creating an evaluation budget

Learn about how to create an evaluation budget

  • Impact and evaluation

Using planning tools

  • Impact and evaluation

Using evaluation planning tools

Learn about the different planning tools you can use to help you find out what difference you want to make

  • Impact and evaluation

Creating a planning triangle

Learn how to create your own evaluation planning triangle

  • Impact and evaluation

Examples of planning triangles

Examples of evaluation planning triangles in different organisations

  • Impact and evaluation

Monitoring and evaluation frameworks

Learn how to develop a monitoring and evaluation framework and see some examples

  • Impact and evaluation

Developing a monitoring and evaluation framework

Learn about how to create a monitoring and evaluation framework

  • Impact and evaluation

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

How to keep your event safe from a terrorist incident (1 hour)

In this free webinar, you'll learn the simple steps your charity can take to protect against and prepare for a terrorist incident when hosting events at venues and public spaces. This webinar is hosted in partnership with the National Counter Terrorism Security Office (NaCTSO).

Strategic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Successful funding applications (0.5 day)

Learn Practical tips to ensure you are successful in your funding bid applications.

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Better impact reporting (0.5 day)

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

Recruiting volunteers (0.5 day)

This course will develop your skills and help you use a marketing approach to recruit volunteers