Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
Policy and insight manager Sam Mercadante considers the implications of the Autumn Statement for charities
Latest updates on our influencing work, government policy and funding announcements
Research exploring the volunteering experiences and perspectives of people from the global majority
The latest resources, events and training to help your organisation with its impact and evaluation
The latest volunteering news, resources and dates for your diary
New inclusion and campaigning resources, a chance to help shape investment principles, and dates for your diary
It is with much love and respect that we pay tribute to our colleague and friend, Michelle Curtis, who passed away unexpectedly in November.
How charities can harness the power of our collective voice in 2024
Resources, events, support and information on the big issues affecting small charities
Latest updates on our influencing work, government policy and funding announcements
Important things to consider when creating a new volunteer role
Advertise your role and attract the right volunteers
Make sure your application and interview processes are accessible and fair
Carry out the appropriate checks and let volunteers know if they've been successful
How volunteering affects volunteers who claim benefits and how you can support them
The rules about volunteers from overseas, including who can and can’t volunteer and what the restrictions are
How to write a volunteer agreement without creating an employment contract
What to include in volunteer induction training to help new volunteers get started
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation