Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
How volunteers can benefit your organisation and play an important role in your work
A volunteer strategy helps secure the support to help your volunteering do more
Understand how equity, diversity and inclusion affects volunteers and those they support
How to write volunteer role descriptions that show your volunteers' roles and responsibilities
It’s good practice to pay back volunteers for expenses they incur while volunteering
Understand volunteer coordinator roles and decide how to support your volunteers
Help volunteers understand their role in safeguarding and their own right to be safe
How a volunteer policy can benefit your organisation and what it should include
Understand what insurance your organisation needs if it involves volunteers
How to run volunteer recruitment and where to find the volunteers you need