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Handling conflict at work

Understand different types of workplace conflict, why conflict happens, and how to resolve it

  • Employing and managing staff

Developing effective teams

  • Employing and managing staff

Why teamwork is important

Why team working is especially important in voluntary organisations

  • Employing and managing staff

Developing team objectives and plans

How to develop a set of clear objectives and plans for your team

  • Employing and managing staff

Communicating with your team

Tips to help you communicate effectively with your team

  • Employing and managing staff

Building a positive team culture

Steps you can take to build a positive team culture

  • Employing and managing staff

Belbin's team roles: Understanding your team

Guidance to help you understand the balance of skills, abilities and aspirations in your team, so you can harness them effectively.

  • Employing and managing staff

Mental health and wellbeing

How to support mental health and wellbeing at work - for yourself and your team

  • Employing and managing staff

Mental health and wellbeing: employers' responsibilities

Build your understanding of an employers' responsibilities for mental health and wellbeing

  • Employing and managing staff

Managing stress in your organisation

Learn how to recognise whether stress is an issue for your organisation, and get tips on how to manage it

  • Employing and managing staff

Spring Statement 2025: what it means for charities

  • Funding and income
  • Government and politics

The Road Ahead 2025

  • Government and politics

The importance of project management in the voluntary sector

  • Business planning and strategy

Power of Small project report

The Power of Small: championing small organisations across the sector

  • Impact and evaluation

How your charity can make the most of Small Charity Week

Practical ways to take part in Small Charity Week – from sharing your story to getting free training, funding support and expert advice.

  • Cost of living
  • Campaigning

194 small charities selected for Small Charity Week match funding campaign

  • Collaboration
  • Funding and income

Civil society’s priorities for the new Covenant

A new report by NCVO and ACEVO sets out six key recommendations to make the Civil Society Covenant meaningful, based on feedback from over 1,000 organisations.

  • Campaigning
  • Government and politics

What Spending Review 2025 means for charities

Explore how the 2025 Spending Review affects charities – including changes to welfare, school meals, NICs and local government funding.

  • Funding and income
  • Government and politics

How to influence the new government effectively

  • Campaigning
  • Government and politics

Delegating decisions

Learn which decisions stay with the board, what you can delegate and to who.

  • Governance

Documenting your delegation

Learn how to keep clear records of who holds decision-making authority.

Considering strategic and operational problems as a board

Learn about how to navigate strategic and operational problems and where the responsibility is located

  • Governance

Helping your board meet their responsibilities

Learn more about the key areas boards and trustees are responsible for

  • Governance

Introduction to trustee responsibilities

All trustees must take responsibility for decisions that benefit their charity

  • Governance

Equity, diversity and inclusion at board level

All trustees are responsible for shaping the culture of their board and charity

  • Governance

Finance

Trustees must make sure their charity’s money is safe and used properly

  • Governance

Funding and fundraising

Trustees should think carefully about how to secure income for their charity

  • Governance

How to manage risk

Seven steps to help trustees manage risk in their charity

  • Governance
  • Risk

Managing people

Trustees need to make sure their charity follows employment law and has clear volunteer management processes

  • Governance

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully.

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Mentoring and coaching (0.5 day)

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Financial governance for trustees (0.5 day)

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

Recruiting volunteers (0.5 day)

This course will develop your skills and help you use a marketing approach to recruit volunteers

Developing a volunteer strategy (1 day)

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success