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How to set effective objectives and behaviour standards for your team

Employing and managing staff

How to give your team effective feedback

Employing and managing staff

How to develop effective learning and development plans

Employing and managing staff

Guidance to help you motivate and engage your team

Employing and managing staff

Tips to help you plan and run effective one-to-one meetings and appraisals

Employing and managing staff

Guidance to help you address and manage poor performance in the people you manage

Employing and managing staff

Guidance to help you lead or manage people who work remotely

Employing and managing staff

Understand different types of workplace conflict, why conflict happens, and how to resolve it

Employing and managing staff

Employing and managing staff

Why team working is especially important in voluntary organisations

Employing and managing staff

Our latest update on what’s happening in Westminster that might impact charities. This month sees a new government, with plenty for charities to think about.

Government and politics

NCVO’s lead governance consultant Dan Francis shares our plans for Trustees’ Week and explores our wider support offer for trustees

Governance

Policy and insight manager Sam Mercadante responds to the government's new financial measures, calling for more funding and policy choices that prevent poverty and inequality

Responding to crises
Government and politics

Report of the Inquiry into charity senior executive pay and guidance for trustees on setting remuneration

Financial management

Involving volunteers

Government and politics
Funding and income

Involving volunteers
Government and politics

Governance

Sample trustee expenses claim form

A sample management calendar for users to adapt for their own organisations

A template risk register is a framework for identifying, assessing and recording the risks that your organisation faces

Sample role descriptions for a range of trustee roles

The management of a charity is delegated to the chief executive. This is a sample role description for a chief executive.

All sub-committees need terms of reference that clearly indicate what's expected of them and who they're accountable to.

It is good practice that the CEO reports to the board on a regular basis, we would recommend this report is written so that trustees have time to digest it and formulate questions.

A resource pack to help you write a scheme of delegation.

Find out how our example code of conduct can ensure your complaints are handled fairly and consistently.

Read the new Code, which sets out principles of good governance for charities.

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

A network open to all NCVO members working within the volunteering ecosystem. Have your say on the government's consultation on making volunteering a tool in its immigration proposals.

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

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Charity trustee induction and refresher (2 x 0.5 days)

Supporting good governance (4 x 0.5 days)

Outcomes and impact measurement (1 day)

Strategic planning: tools for decision making (1 day)

Charity finance skills (1 day)

Safeguarding essentials in charities (1 day)

Theory of change for strategic planning and evaluation (1 day)

Good practice in volunteer management (1 day)

Managing people in the charity sector (2 days)

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