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News and insights (342)
Help and guidance (614)
Training and events (52)

How to raise a complaint about a trusted supplier

How we pick our trusted suppliers and make sure they're meeting the needs of the sector

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
People, HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Information on our governance, trustee board and committees

Download and read our annual reports and accounts

The Road Ahead 2024 is our annual report on the changing landscape for voluntary sector organisations

Government and politics

The latest volunteering news, resources and dates for your diary

Involving volunteers

A round-up of the latest governance news, resources and dates for your diary

Governance

Our latest update on what’s happening in Westminster and how it might impact charities

Government and politics

Our people partner Charmaine Goddard reflects on the work NCVO and the wider sector are doing to challenge racism and inequity

Inside NCVO
Equity, diversity and inclusion

Charity Interns founder Maya Bhose shares how this innovative new programme is bringing new talent into the voluntary sector

Employing and managing staff

Senior volunteering consultant Helen Tourle shares the latest volunteering news, resources and dates for your diary

Involving volunteers

Senior volunteering consultant Helen Tourle shares lessons from a unique volunteering programme

Involving volunteers

A round-up of the latest governance news, resources and dates for your diary

Governance

Our latest Road Ahead report analyses major trends and issues for 2024 to help chart a path through the year

Learn about different creative data collection methods and when they can be used

Impact and evaluation

Learn what secondary data is and how to find it

Impact and evaluation

Learn about how to generate evaluation findings and to report clearly in an appropriate format

Impact and evaluation

Learn about how to analyse quantitative data

Impact and evaluation

Learn about what qualitative data is and how to analyse it

Impact and evaluation

Guite to writing an evaluation report helps you share key findings and recommendations with internal and external stakeholders.

Impact and evaluation

How to use and learn from your evaluation findings

Impact and evaluation
Business planning and strategy

Use this page to learn about what strategy is and how it can help your organisation

Business planning and strategy

Use this page to learn who to involve in developing your strategy and how best to engage them

Business planning and strategy

Learn about how to create the right strategy process for your organisation.

Business planning and strategy

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully.

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

This course will develop your skills and help you use a marketing approach to recruit volunteers

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

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Project management in the voluntary sector (2 days)

Data protection essentials (2 x 0.5 days)

Mentoring and coaching (0.5 day)

Charity trustee induction and refresher (2 x 0.5 days)

Financial governance for trustees (0.5 day)

Good practice in volunteer management (1 day)

Strategic planning: tools for decision making (1 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Recruiting volunteers (0.5 day)

Developing a volunteer strategy (1 day)

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