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News and insights (342)
Help and guidance (614)
Training and events (52)

How to raise a complaint about a trusted supplier

How we pick our trusted suppliers and make sure they're meeting the needs of the sector

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
People, HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Information on our governance, trustee board and committees

Download and read our annual reports and accounts

Equity, diversity and inclusion
Inside NCVO

NCVO's chief executive Sarah Vibert reflects on the outcomes of independent investigations into complaints submitted to NCVO's board of trustees

Equity, diversity and inclusion
Inside NCVO

NCVO's chief executive Sarah Vibert shares learnings from our EDI report and sets out the actions we're taking to create an inclusive culture that allows everyone to thrive at work

Inside NCVO
Equity, diversity and inclusion

Karl Wilding, chief executive at NCVO, reflects on his own personal learning journey on equity diversity and inclusion (EDI), as well as how NCVO is taking the first steps towards being a more inclusive organisation

Inside NCVO
Equity, diversity and inclusion

NCVO has recruited two charity leaders to its board of trustees, further strengthening and diversifying the skills and experiences of its governing body

Inside NCVO

Interim chair of trustees, Anne Heal, reflects on NCVO’s work on equity, diversity and inclusion (EDI)

Equity, diversity and inclusion
Inside NCVO

NCVO's equity, diversity and inclusion (EDI) working group reflect on the current state of the voluntary sector

Inside NCVO
Equity, diversity and inclusion

NCVO’s EDI working group share an update on the steps we're taking to improve our organisational culture

Inside NCVO
Equity, diversity and inclusion

To mark National Apprenticeship Week 2023, Noama Chaudhry shares insights from her apprenticeship at NCVO and offers advice for the wider sector

Inside NCVO
Employing and managing staff

Inside NCVO
Equity, diversity and inclusion

Basic guidance and top tips and tricks for finding grants

Funding and income

Find out about the different organisations that can help you

Funding and income

Guidance to help you think about your funding and income planning

Funding and income

Find out what delivering public services means and if you can get funding from public sector organisations

Funding and income

Learn more about the commissioning cycle

Funding and income

Funding and income

Learn about charity trading, the different types and when to set up a trading subsidiary.

Learn what charity trading is and the different types.

Financial management

Learn how different types of charity trading are treated for tax.

When do charities need to consider VAT and what are the exemptions?

Financial management

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully.

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

This course will develop your skills and help you use a marketing approach to recruit volunteers

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

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Project management in the voluntary sector (2 days)

Data protection essentials (2 x 0.5 days)

Mentoring and coaching (0.5 day)

Charity trustee induction and refresher (2 x 0.5 days)

Financial governance for trustees (0.5 day)

Good practice in volunteer management (1 day)

Strategic planning: tools for decision making (1 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Recruiting volunteers (0.5 day)

Developing a volunteer strategy (1 day)

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