How to raise a complaint about a trusted supplier
How we pick our trusted suppliers and make sure they're meeting the needs of the sector
Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
Key insights about the state of the voluntary sector from our Civil Society Almanac 2022
Today we publish our annual report and financial accounts for the year ending 31 March 2022.
Two new directors join NCVO as organisation announces leadership team
In this edition, Sandy Chidley, senior consultant, spotlights opportunities in impact and evaluation and shares useful evaluation resources and training opportunities
How NCVO's independent governance review is helping us live up to our values and the Charity Governance Code we helped create
Sarah Vibert, NCVO CEO, responds to the Autumn Statement
Highlights from our 2022 annual general meeting
How to support your staff to take part in volunteering opportunities
How to make sure volunteers have a positive end to their time with your organisation
Guidance on the law around involving volunteers with your organiation
Things to consider when paid staff want to volunteer for the organisation that employs them
Guidance on holding and protecting data on volunteers
Guidance on when a volunteer can demonstrate that they're working under a contract, and what that means
Examples of tribunal decisions where a volunteer be seen as an employee
What happens if a volunteer is found to be eligible for the minimum wage
How to make the most of volunteers while ensuring they don’t become workers or employees
Learn more about volunteering while receiving state benefits