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Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

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People, HR and recruitment
IT and data protection

The Employment Rights Bill introduces the biggest changes to UK employment law in decades. Find out when these changes will happen and what you should be doing to get ready.

Membership body announces changes to its executive team following the arrival of new CEO, Kate Lee.

Limited measures announced, but not enough to ease financial strain on charities.

Funding and income
Government and politics

A new report from NCVO explores impact of rise in extremism and social division on the voluntary sector.

Responding to crises
Government and politics

Involving volunteers
Government and politics

What is a Trustee and how do you appoint them?

Governance

What is the role of a Trustee?

Governance

Find out about who your charities members are and what decisions they make

Governance

Learn about the rules around decision-making and how to go about the process of making decisions effectively

Governance

Learn about the different types of meetings and how you can work to make them effective

Governance

Learn about what the structure of the board looks like and what to consider when reviewing

Governance

Learn about what conflicts of interest are and how to work through them

Governance

Learn which decisions stay with the board, what you can delegate and to who.

Governance

Learn how to keep clear records of who holds decision-making authority.

Learn about how to navigate strategic and operational problems and where the responsibility is located

Governance

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

A network open to all NCVO members working within the volunteering ecosystem. Have your say on the government's consultation on making volunteering a tool in its immigration proposals.

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

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Service Directory

Employment Rights Bill: what charities need to know

Updates to NCVO’s executive team

What the Autumn 2025 Budget means for your charity

Charities facing mission-limiting hostility, fear and intimidation

Why the government’s asylum proposals are bad for volunteering

What is a trustee?

Trustee roles

Who are your members?

Making good decisions as a board

Running good meetings

Reviewing the structure of your board

Managing conflicts of interests

Delegating decisions

Documenting your delegation

Considering strategic and operational problems as a board

Charity trustee induction and refresher (2 x 0.5 days)

Supporting good governance (4 x 0.5 days)

Outcomes and impact measurement (1 day)

Charity finance skills (1 day)

Strategic planning: tools for decision making (1 day)

Theory of change for strategic planning and evaluation (1 day)

Safeguarding essentials in charities (1 day)

Special volunteering network meeting: Keep volunteering voluntary

Managing people in the charity sector (2 days)

Good practice in volunteer management (1 day)

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Charity trustee induction and refresher (2 x 0.5 days)

Supporting good governance (4 x 0.5 days)

Outcomes and impact measurement (1 day)

Charity finance skills (1 day)

Strategic planning: tools for decision making (1 day)

Theory of change for strategic planning and evaluation (1 day)

Safeguarding essentials in charities (1 day)

Managing people in the charity sector (2 days)

Good practice in volunteer management (1 day)

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