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News and insights (341)
Help and guidance (613)
Training and events (49)

How to raise a complaint about a trusted supplier

How we pick our trusted suppliers and make sure they're meeting the needs of the sector

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
People, HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Information on our governance, trustee board and committees

Download and read our annual reports and accounts

Reasons and ways to support the nationwide campaign to get more people volunteering

The latest volunteering news, resources and dates for your diary

Involving volunteers

The latest charity governance news, resources and dates for your diary

Governance

A manifesto for the voluntary sector ahead of the 2024 general election

Government and politics

Government and politics

Resources, events and information on the big issues affecting small charities

Digital and technology
Business planning and strategy
Funding and income

Our latest update on what’s happening in Westminster and how it might impact charities

Government and politics

The latest volunteering news, resources and dates for your diary

Involving volunteers

This month sees the launch of a consultation on the Charity Governance Code and new charity chair research

Governance

Government and politics

Reasons for forming a consortium and examples of voluntary sector consortia

Collaboration

The different ways that voluntary organisations can work together collectively to bid for and deliver public service contracts

Collaboration

Step-by-step guidance to help voluntary organisations develop a consortium

Collaboration

Guidance on scoping and planning before you set up a voluntary-sector consortium

Collaboration

How to form the initial working group that will help partners set up a consortium

Collaboration

An outline of how much funding is required to establish a voluntary sector consortium, and some of the potential funding sources

Collaboration

Why you need to engage stakeholders such as commissioners and local organisations in your consortium development, and how to involve them

Collaboration

An overview of the key policies and procedures that will support the operational running of a consortium

Collaboration

A guide to becoming an incorporated company

Collaboration

How to formally launch your consortium and invite organisations to join

Collaboration

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This advanced course is specifically for data protection leads or officers in charitable organisations.

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England.

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully.

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

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Supporting good governance (4 x 0.5 days)

Advanced data protection (2 x 0.5 days)

Designated safeguarding leads in charities (1 day)

Boost your personal influence and impact (0.5 day)

Safeguarding essentials for trustees (0.5 day)

Building a sustainable and resilient fundraising strategy (1 day)

Charity finance skills (1 day)

Project management in the voluntary sector (2 days)

Data protection essentials (2 x 0.5 days)

Mentoring and coaching (0.5 day)

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