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Complaints procedure

How to raise a complaint about a trusted supplier

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How we pick our trusted suppliers and make sure they're meeting the needs of the sector

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State of the Sector 2024: Reaction and reflections

Our chief executive Sarah Vibert shares her thoughts on key findings from NPC’s new charity sector report

  • Government and politics
  • Equity, diversity and inclusion
  • Responding to crises

The True Cost of Delivering Public Services

A survey of UK charities

  • Government and politics
  • Funding and income

Government policy and funding round-up: March 2024

An update on our influencing work, government policy and funding announcements

  • Government and politics

Update on our work to tackle public services delivery crisis

An update on our work to address the chronic underfunding of public services delivered by charities.

  • Funding and income

Spring budget 2024: What it means for charities

Key points from the budget and analysis of how it will impact the voluntary sector

  • Government and politics
  • Funding and income

Practical support bulletin: March 2024

Resources, events, support and information on the big issues affecting small charities

  • Business planning and strategy
  • Involving volunteers

Impact round-up: March 2024

Our latest impact and evaluation support, guidance and training

  • Impact and evaluation

Volunteering round-up: March 2024

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

The inside track: March 2024

Our latest update on what’s happening in Westminster and how it might impact charities

  • Government and politics

Governance round-up: March 2024

The latest governance news, resources and dates for your diary

  • Governance

Deciding to whistleblow

Questions you might ask yourself if you're thinking of raising a concern.

  • Safeguarding

Challenges and issues in whistleblowing

Find out about different types of concerns and ways they can be reported.

  • Safeguarding

Why does language matter?

Find out why it's useful to stay up to date with safeguarding terminology

  • Safeguarding

Common terminology

Find definitions of some of the most common safeguarding terminology

  • Safeguarding

A - B

Useful terms when talking about safeguarding and volunteering

  • Safeguarding

C

Useful terms when talking about safeguarding and volunteering

  • Safeguarding

D - E

Useful terms when talking about safeguarding and volunteering

  • Safeguarding

F - K

Useful terms when talking about safeguarding and volunteering

  • Safeguarding

L - O

Useful terms when talking about safeguarding and volunteering

  • Safeguarding

P - R

Useful terms when talking about safeguarding and volunteering

  • Safeguarding

Outcomes and impact measurement (1 day)

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Theory of change for strategic planning and evaluation (1 day)

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Special volunteering network meeting: Keep volunteering voluntary

A network open to all NCVO members working within the volunteering ecosystem. Have your say on the government's consultation on making volunteering a tool in its immigration proposals.

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Charity finance strategy (1 day)

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity