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Complaints procedure

How to raise a complaint about a trusted supplier

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How we pick our trusted suppliers and make sure they're meeting the needs of the sector

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Spring Statement 2025: what it means for charities

  • Funding and income
  • Government and politics

The Road Ahead 2025

  • Government and politics

The importance of project management in the voluntary sector

  • Business planning and strategy

Power of Small project report

The Power of Small: championing small organisations across the sector

  • Impact and evaluation

How your charity can make the most of Small Charity Week

Practical ways to take part in Small Charity Week – from sharing your story to getting free training, funding support and expert advice.

  • Cost of living
  • Campaigning

194 small charities selected for Small Charity Week match funding campaign

  • Collaboration
  • Funding and income

Redundancy

A sample redundancy policy, designed for small charities and voluntary organisations

Retirement

A sample retirement policy, designed for small charities and voluntary organisations

Shared parental leave

A sample shared parental leave policy, designed for small charities and voluntary organisations

Sickness absence

A guide to help you develop a sickness absence policy and procedure for your organisation

Stress

A sample stress policy, designed for small charities and voluntary organisations

Whistleblowing

A sample whistleblowing policy and procedure, designed for small charities and voluntary organisations

Carer's leave

Recruiting and inducting staff

Guidance on the steps you should take when recruiting and inducting paid members of staff

  • Employing and managing staff

Designing the role

Guidance on designing a new role within your organisation

  • Employing and managing staff

Advertising the role

Guidance to help you decide how and where to advertise a role

  • Employing and managing staff

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Strategic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

Data protection essentials (2 x 0.5 days)

This essentials course is suitable for anyone within an organisation that handles the personal data of staff, service users, beneficiaries, volunteers, customers, members or supporters, and needs to know the basics of data protection for voluntary organisations.

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Charity finance strategy (1 day)

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

Webinar: Navigating the new Code of Fundraising Practice

Join our free online webinar with the Fundraising Regulator for an essential overview of the new Code of Fundraising Practice which sets the standard for legal, open, honest and respectful fundraising.

NCVO member welcome and refresher session: May 2025

Being an NCVO member means being part of a community. Whether you've just joined us, or you're renewing your membership and need a refresher, join this session to meet and network with other members online

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Successful funding applications (0.5 day)

Learn Practical tips to ensure you are successful in your funding bid applications.