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Selection and codes of conduct

All trusted suppliers must meet our selection criteria and follow our code of conduct

Code of conduct

We expect all trusted suppliers to follow our code of conduct

Complaints procedure

How to raise a complaint about a trusted supplier

Selection procedures

How we pick our trusted suppliers and make sure they're meeting the needs of the sector

Venue hire

Looking for an affordable meeting room or event space in central London? Our King’s Cross venue is perfect for conferences, meetings and events.

Our rooms

Learn more about our event spaces, training rooms and meeting rooms – available to hire in central London

Event spaces

Learn more about our event spaces, ideal for conferences, AGMs or staff away days

Training rooms

Learn more about our training rooms, ideal for larger meetings, training or workshops

Meeting rooms

Learn more about our meeting rooms, ideal for smaller meetings, focus groups or interviews

National service and volunteering: A guide to the Conservative party’s policy announcement

  • Government and politics

Introducing NCVO’s new president and ambassador

Learn more about our new president, Baroness Delyth Morgan, and ambassador, Lord Simon Woolley

  • Inside NCVO

The Voluntary Sector Manifesto: Raising our voice

  • Government and politics

What the general election manifestos mean for the voluntary sector

  • Government and politics

Civil society hustings highlights

A round-up of the key talking points from the only national hustings dedicated to the voluntary sector

  • Government and politics
  • Campaigning

General election 2024: What charities can expect from a Labour government

Our analysis of the election result and what it means for the voluntary sector

  • Government and politics

An open letter to Keir Starmer

Our chief executive, Sarah Elliott, shares our vision for the sector on behalf of our members

  • Government and politics

Labour’s priorities ‒ our guide for the charity sector

Our analysis of Labour's first few days in government and what their announcements could mean for the charity sector

  • Government and politics

AI and small charities: Be part of our collective learning journey

NCVO and Microsoft UK share findings from our recent artificial intelligence (AI) event – along with opportunities for ongoing learning

  • Collaboration
  • Digital and technology

King's speech 2024: What do charities need to know?

The King's speech sets out the new Labour government's priorities for the months ahead, following the party's general election victory.

  • Government and politics

Safeguarding day-to-day

Understand how to make safeguarding part of your everyday activities and review what you are doing

  • Safeguarding

Getting people involved

Safeguarding works best when everyone is involved. Find out how to make that happen

  • Safeguarding

Choosing staff, volunteers and trustees

When to take checks and other recruitment steps that help keep people safe

  • Safeguarding

Policies and procedures

Find out about the most important documents needed for good safeguarding

  • Safeguarding

Roles and responsibilities

Making sure people take on the right roles and responsibilities to keep people safe

  • Safeguarding

Recognise, respond and report

Preparing staff and volunteers so they’re ready to deal with problems when they happen

  • Safeguarding

Understanding the risks

Identifying the types of harm that people you work with might experience

  • Safeguarding

Safeguarding training

Find training designed for charities, voluntary organisations and community groups

  • Safeguarding

Local and national support

Find organisations that can help you plan and review your safeguarding work

  • Safeguarding

About this guide

Find out who this guide is for and how to use it

  • Safeguarding

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Successful funding applications (0.5 day)

Learn Practical tips to ensure you are successful in your funding bid applications.

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Better impact reporting (0.5 day)

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

Recruiting volunteers (0.5 day)

This course will develop your skills and help you use a marketing approach to recruit volunteers

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work