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Find out about our services, the way we operate and how we champion voluntary action

We’re the membership community for charities, voluntary organisations and community groups in England

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

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Involving volunteers
Collaboration

Responding to crises
Government and politics

Government and politics
Law and regulation

Equity, diversity and inclusion
Safeguarding
Governance

Impact and evaluation

Government and politics

Involving volunteers

Involving volunteers

Governance
Law and regulation

Funding and income
Government and politics
Governance

Learn more about lotteries, prize competitions and free draws

Funding and income

Learn more about major donors

Funding and income

Learn about online donation platforms

Funding and income

Learn more about online charity auctions

Funding and income

Learn more about payroll giving in the voluntary sector

Funding and income

Learn more about telephone fundraising for voluntary organisations

Funding and income

Learn about what fundraising myths exist

Funding and income

Decide if crowdfunding is right for you

Funding and income

Learn about how to run a crowdfunding campaign

Funding and income

Learn what to consider when deciding to set up a trading subsidiary.

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Learn how to raise an issue with the regulator in a responsible and appropriate way.

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

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Mentoring and coaching skills (0.5 days)

Safeguarding essentials in charities (1 day)

Good practice in volunteer management (1 day)

Designated safeguarding leads in charities (1 day)

Project management in the voluntary sector (2 days)

Managing conflict and ending volunteering well (0.5 day)

Introduction to EDI in charities (2 x 0.5 days)

Building a sustainable and resilient fundraising strategy (1 day)

Volunteers and the law (0.5 day)

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