Coronavirus: Advice for your organisation 


Volunteering and coronavirus: Supporting the booster campaign and other ways you can help.

Outcome and impact training

Training from NCVO Charities Evaluation Services gives you practical skills to measure outcomes and impact in a way that works for you, and your funders.

Our step-by-step programme helps you progress through planning, measurement and reporting. You'll come away with the skills you need to develop a fit for purpose monitoring and evaluation system.

You can book a place at one of our courses in London or we can come to you – for a single course or as part of a larger training programme for your staff, volunteers or grantees. 


Select a course title to read more and book or browse our full listing of outcomes and impact training courses..

Plan your impact and evaluation

Planning is the first stage of any successful evaluation. We have three courses to help:

Measure your impact

We can help you decide how to collect data that will be most useful for you, and build your skills so you can collect it effectively. This course will help:

Develop, communicate and use your evaluation

Once you have your data, it's crucial that you know how to make sense of it, share your findings and use the information to improve what you do. Our final course will help:

We can come to you

All our courses can be delivered at your venue, providing an affordable way to train groups of staff, trustees or volunteers. We can also develop and deliver bespoke training tailored for your organisation.

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Training programmes

We run training programmes for charities and funders including BBC Children in Need, Macmillan Cancer Support and Trust for London. Working with us will build self-evaluation skills among your staff or grantees, helping you generate better data about what you're achieving.

Contact us for more information

What people say about our training

We've trained tens of thousands of individuals from voluntary organisations – from national charities to local groups. Recent attendees said:

'Honestly the best training course I've ever been on in terms of both usefulness and enjoyability. Could not recommend it more!'

'Excellent, supportive trainer. I felt valued and listened to.'

'I really feel like I can make changes when I can get back to the office.'

'Very enjoyable and relevant to my service. I really feel this will benefit me in seeking future funding and improving care.'

Find out about our trainers

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