Good practice in volunteer management

What does good volunteer management look like and how do you put this into practice? Good practice in volunteer management is key to unlocking the potential of volunteering in your organisation. Based on NCVO’s UK wide quality standard, Investing in Volunteers, this course provides an introduction to the key principles of good practice in volunteer management and how to apply them to your organisation.

Date 22 January 2019
Time 09.30 - 16.30
Location BVSC, Birmingham

Book now online


By the end of the day you will be able to:

  • Demonstrate key principles in managing, supporting and motivating volunteers
  • Understand the legal status of workers, volunteers and voluntary workers
  • Understand volunteer motivations and how to motivate your volunteers
  • Deal with typical situations that arise and how to resolve them
  • Identify skills and competencies and how to develop yourself further
  • Know where to find resources and practical support


BVSC, 138 Digbeth, Birmingham B5 6DR

Who should attend?

This course is aimed at those new to volunteer management and those who manage volunteers, as well as those who need a refresher.

Previous attendees have said:

“Excellent content, delivery and information on the sector. Invaluable information about current news.” Liverpool Students' Union

"Good mixture of information and group exercise." St Helen's Carers Centre

Who runs it?

Jarina Choudhury is NCVO’s volunteering development consultancy officer. She has hands-on experience of managing volunteers from diverse backgrounds in a pan-London Big Lottery funded programme. She leads NCVO’s volunteer management training programme and delivers consultancy. She has trained voluntary and corporate sector organisations to develop and improve their approach to volunteering.

Book a place

Our pricing structure is based on your organisation’s gross annual income. We also offer a 30% discount for NCVO members.

Can't make this date?

For information on upcoming courses, please This email address is being protected from spambots. You need JavaScript enabled to view it..

Not quite what you are looking for?

Want to know what impact your volunteers are making, our course on Assessing the impact of your volunteers may be of interest.

To make sure that you are meeting legal requirements, our Volunteering and the Law course is a must.

Contact us

If you have any questions please This email address is being protected from spambots. You need JavaScript enabled to view it. or call 020 7520 2587.

Would you like to run this training for your organisation?

We offer bespoke and in-house training on a range of topics, including governance and leadership, sustainable funding and strategy development. For more information please complete our online contact form.

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