Training courses

Coaching is an essential skillset for any manager, leader or team supervisor who wants to become better at engaging, influencing and supporting others. A coaching approach gives managers and leaders a highly effective toolkit they can use to develop a more empowered and motivated workforce.

This training provides a very practical introduction to the main coaching skills and techniques, in a supportive environment, to enable you to hold a coaching style conversation in confidence straightaway.

Date 10 January 2018
Time 09:00–16:30
Location BVSC, Birmingham

Do you want to strengthen governance, better manage risk, deliver better services for users, improve operating practices and better demonstrate outcomes in your voluntary sector organisation? Then join us at one of our free two-hour workshops to find out more about PQASSO.

Date 11 January 2018
Time 10.30–12.30
Location WCVA, Cardiff

Do you want to strengthen governance, better manage risk, deliver better services for users, improve operating practices and better demonstrate outcomes in your voluntary sector organisation? Then join us at one of our free two-hour workshops to find out more about PQASSO.

Date 18 January 2018
Time 14.00–16.00
Location Macc, Manchester M4 5JW

Do you want to strengthen governance, better manage risk, deliver better services for users, improve operating practices and better demonstrate outcomes in your voluntary sector organisation? Then join us at one of our free two-hour workshops to find out more about PQASSO.

Date 22 January 2018
Time 14.00–16.00
Location NCVO Conference Suite, 8 All Saints Street, London, N1 9RL

What sort of conversations take place in a mentoring or befriending relationship? This course is intended to help you experience or refresh your understanding of the essential skills and techniques that underpin successful mentoring and befriending relationships. It is a highly interactive day designed to build skills and knowledge, and boost your confidence.

Date 23 January 2018
Time 09.00–16.30
Location LGBT Foundation, Manchester

This course provides a step-by-step guide to successfully implementing PQASSO. You will leave the course with a good understanding of PQASSO and the self-assessment process as well as a comprehensive plan of how to implement quality within your organisation. There will also be the opportunity to consider the next steps for your organisation if you decide to apply for the PQASSO Quality Mark.

Date 7 and 8 February 2018
Time 09.45–16.00 both days
Location NCVO Conference Suite, 8 All Saints Street, London, N1 9RL

Do you want to strengthen governance, better manage risk, deliver better services for users, improve operating practices and better demonstrate outcomes in your voluntary sector organisation? Then join us at one of our free two-hour workshops to find out more about PQASSO.

Date 14 February 2018
Time 10.30–12.30
Location CAVS, Carmarthen

This half day workshop will show you what’s involved in achieving the Approved Provider Standard, NCVO’s specialist quality standard for mentoring and befriending projects.  It will explore what is required by you during the self-assessment process and what takes place during the assessment visit. You will also have the opportunity to hear from a practitioner who has gone through the accreditation process successfully.

Date 1 March 2018
Time 12.30 (starts 13.00) - 16.00 
Location LGBT Foundation, Manchester

This one-day course will help you to move from completing the PQASSO self-assessment process in your organisation to achieving the PQASSO Quality Mark.

Date 8 March 2018
Time 09.45–16.00
Location NCVO Conference Suite, London N1

Do you want to strengthen governance, better manage risk, deliver better services for users, improve operating practices and better demonstrate outcomes in your voluntary sector organisation? Then join us at one of our free two-hour workshops to find out more about PQASSO.

Date 12 March 2018
Time 10.30–12.30
Location Newcastle CVS, Higham House, Higham Place, Newcastle-upon-Tyne NE1 8AF

How do you ensure that your mentoring or befriending service is developed in line with good practice? Based on our Approved Provider Standard (APS), NCVO's specialist quality standard for mentoring or befriending projects, this course will give you practical guidance on how to set up and manage a safe and effective mentoring/peer mentoring or befriending programme.

This course, part A, will link to requirements 1-5. The follow on course, part B, will focus on requirements 6-10.

Date 27 March 2018
Time 10.00 - 16.00
Location NCVO Conference Suite, London, N1

How do you ensure that your mentoring or befriending service is developed in line with good practice? Based on our Approved Provider Standard (APS), NCVO's specialist quality standard for mentoring or befriending projects, this course will give you practical guidance on how to set up and manage a safe and effective mentoring/peer mentoring or befriending programme.

This course, part B, will link to requirements 6-10. It is a follow on from Part A which will focus on requirements 1-5.

Date 28 March 2018
Time 10.00 - 16.00
Location NCVO Conference Suite, London, N1

This course provides a step-by-step guide to successfully implementing PQASSO. You will leave the course with a good understanding of PQASSO and the self-assessment process as well as a comprehensive plan of how to implement quality within your organisation. There will also be the opportunity to consider the next steps for your organisation if you decide to apply for the PQASSO Quality Mark.

Date 23 and 24 April 2018
Time 09.45–16.00 both days
Location MEA House, Ellison Place, Newcastle, NE1 8XS

This course provides a step-by-step guide to successfully implementing PQASSO. You will leave the course with a good understanding of PQASSO and the self-assessment process as well as a comprehensive plan of how to implement quality within your organisation. There will also be the opportunity to consider the next steps for your organisation if you decide to apply for the PQASSO Quality Mark.

Date 9 and 10 May 2018
Time 09.45–16.00 both days
Location NCVO Conference Suite, 8 All Saints Street, London, N1 9RL

This course provides a step-by-step guide to successfully implementing PQASSO. You will leave the course with a good understanding of PQASSO and the self-assessment process as well as a comprehensive plan of how to implement quality within your organisation. There will also be the opportunity to consider the next steps for your organisation if you decide to apply for the PQASSO Quality Mark.

Date 12 and 13 June 2018
Time 09.45–16.00 both days
Location WCVA, Baltic House, Mount Stuart Square, Cardiff, CF10 5FH

Do you want to strengthen governance, better manage risk, deliver better services for users, improve operating practices and better demonstrate outcomes in your voluntary sector organisation? Then join us at one of our free two-hour workshops to find out more about PQASSO.

Date 13 June 2018
Time 10.30–12.30
Location NCVO Conference Suite, 8 All Saints Street, London, N1 9RL

Good governance is at the heart of PQASSO. Reviewing your governance in line with the PQASSO standard will require you to assess how well your organisation is governed, improve the effectiveness of the board, and ensure that you fulfil all your legal and regulatory duties and ensure that your organisation operates in line with your mission and values.

Date 13 June 2018
Time 13.30—15.30
Location NCVO Conference Suite, London N1

Do you want to strengthen governance, better manage risk, deliver better services for users, improve operating practices and better demonstrate outcomes in your voluntary sector organisation? Then join us at one of our free two-hour workshops to find out more about PQASSO.

Date 28 June 2018
Time 10.30–12.30
Location Colwyn Bay Cricket Club, Colwyn Bay

This one-day course will help you to move from completing the PQASSO self-assessment process in your organisation to achieving the PQASSO Quality Mark.

Date 3 July 2018
Time 09.45–16.00
Location NCVO Conference Suite, London N1

Do you want to strengthen governance, better manage risk, deliver better services for users, improve operating practices and better demonstrate outcomes in your voluntary sector organisation? Then join us at one of our free two-hour workshops to find out more about PQASSO.

Date 12 July 2018
Time 10.30–12.30
Location The Gateway Education and Arts Centre, Shrewsbury

This course provides a step-by-step guide to successfully implementing PQASSO. You will leave the course with a good understanding of PQASSO and the self-assessment process as well as a comprehensive plan of how to implement quality within your organisation. There will also be the opportunity to consider the next steps for your organisation if you decide to apply for the PQASSO Quality Mark.

Date 17 and 18 July 2018
Time 09.45–16.00 both days
Location NCVO Conference Suite, 8 All Saints Street, London, N1 9RL

This one-day course will help you to move from completing the PQASSO self-assessment process in your organisation to achieving the PQASSO Quality Mark.

Date 20 September 2018
Time 09.45–16.00
Location WCVA, Cardiff CF10 5FH

This one-day course will help you to move from completing the PQASSO self-assessment process in your organisation to achieving the PQASSO Quality Mark.

Date 26 September 2018
Time 09.45–16.00
Location Colwyn Bay Cricket Club, Colwyn Bay LL28 4LR

Do you want to strengthen governance, better manage risk, deliver better services for users, improve operating practices and better demonstrate outcomes in your voluntary sector organisation? Then join us at one of our free two-hour workshops to find out more about PQASSO.

Date 27 September 2018
Time 14.00–16.00
Location NCVO Conference Suite, 8 All Saints Street, London, N1 9RL

This course provides a step-by-step guide to successfully implementing PQASSO. You will leave the course with a good understanding of PQASSO and the self-assessment process as well as a comprehensive plan of how to implement quality within your organisation. There will also be the opportunity to consider the next steps for your organisation if you decide to apply for the PQASSO Quality Mark.

Date 3 and 4 October 2018
Time 09.45–16.00 both days
Location The Gateway Education and Arts Centre, Chester Street, Shrewsbury, SY1 1NB

Do you want to strengthen governance, better manage risk, deliver better services for users, improve operating practices and better demonstrate outcomes in your voluntary sector organisation? Then join us at one of our free two-hour workshops to find out more about PQASSO.

Date 15 October 2018
Time 10.30–12.30
Location WCVA, Cardiff

Do you want to strengthen governance, better manage risk, deliver better services for users, improve operating practices and better demonstrate outcomes in your voluntary sector organisation? Then join us at one of our free two-hour workshops to find out more about PQASSO.

Date 5 December 2018
Time 10.30–12.30
Location NCVO Conference Suite, 8 All Saints Street, London, N1 9RL

This course provides a step-by-step guide to successfully implementing PQASSO. You will leave the course with a good understanding of PQASSO and the self-assessment process as well as a comprehensive plan of how to implement quality within your organisation. There will also be the opportunity to consider the next steps for your organisation if you decide to apply for the PQASSO Quality Mark.

Date 10 and 11 December 2018
Time 09.45–16.00 both days
Location NCVO Conference Suite, 8 All Saints Street, London, N1 9RL

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