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What is your legal position as an organisation that involves volunteers? How do you ensure that you are supporting and developing volunteers while avoiding the risk of creating contracts and falling foul of employment law? This course will enable you to understand volunteering and the law in relation to issues such as safeguarding, data protection, health and safety, equality and diversity, insurance, and benefits.

Date 24 November 2017
Time 09.30–16.30
Location NCVO Conference Suite, London N1

This two-day course will give you a comprehensive and practical grounding in monitoring and evaluation. You will learn how to define and measure outcomes and also develop your own monitoring and evaluation framework, which you can start using straight away.

Date 28 - 29 November 2017
Time 09.45 - 16.30
Location NCVO Conference Suite, London N1

This half day workshop will show you what’s involved in achieving the Approved Provider Standard, NCVO’s specialist quality standard for mentoring and befriending projects.  It will explore what is required by you during the self-assessment process and what takes place during the assessment visit. You will also have the opportunity to hear from a practitioner who has gone through the accreditation process successfully.

Date 28 November 2017
Time 12.30 - 16.00 
Location VAI London

In 2018, new regulations come into force intended to give individuals greater control over how organisations use their data. The General Data Protection Regulation (GDPR) will affect how charities work with data and look after this valuable information. The new laws are more detailed and carry the potential for hefty financial penalties. We recommend you plan for this now. This course will be your first step toward becoming GDPR compliant.

Date 29 November 2017
Time 09.00 - 16.30
Location Exeter Community Centre, Exeter EX4 3RG

This free webinar will give you an overview of volunteering and social action in the UK. We will look at examples of innovative projects and campaigns, and help you reassess your volunteering offer to take advantage of trends.

Date 30 November 2017
Time 15.00 - 15.45

When you write a funding application, how often are you successful? Your time is precious and good funding opportunities few, so make sure every application is as strong as possible Come and learn with NCVO consultants how to make your bid stand out.

Date 1 December 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London, N1

What does good volunteer management look like and how do you put this into practice? Good practice in volunteer management is key to unlocking the potential of volunteering in your organisation. Based on NCVO’s UK wide quality standard, Investing in Volunteers, this course provides an introduction to the key principles of good practice in volunteer management and how to apply them to your organisation.

Date 1 December 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London

In 2018, new regulations come into force intended to give individuals greater control over how organisations use their data. The General Data Protection Regulation (GDPR) will affect how charities work with data and look after this valuable information. The new laws are more detailed and carry the potential for hefty financial penalties. We recommend you plan for this now. This course will be your first step toward becoming GDPR compliant.

Date 1 December 2017
Time 09.00 - 16.30
Location NCVO Conference Suite, London

Meet your fundraising goals more effectively, and more sustainably. NCVO’s Certificate in Sustainable Funding Strategies course, accredited by the Open College Network, supports individuals to take a fresh look at how they can build a secure future for their organisations.

Dates 4–5 December 2017 and 26 January 2018
Location NCVO Conference Suite, London

Read more: Certificate in Sustainable Funding Strategies

Charity leadership in the 2020s is NCVO’s programme for the next generation of non-profit leaders.

The course was fantastic. It is without doubt the most enjoyable, exhausting and truly motivational courses I have been on. I feel the learning and network will continue to contibure to my development for a long time to come. The Scouts Association
The course was facilitated with knowledge, confidence and sensitivity. A truly brilliant opportunity for all attending - to examine in depth the characteristics, skills and processes needed for successful leadership in our sector. A fantastic group experience too. Cohort 1 delegate 2016

There will be a 'getting to know you' webinar on Tuesday 5 December 2017 from 13.00–14.30.

Date 21-23 January 2018 and 8 June 2018
Location Royal Foundation of St Katherine, Limehouse, London

How do you ensure that your mentoring or befriending service is developed in line with good practice? Based on our Approved Provider Standard (APS), NCVO's specialist quality standard for mentoring or befriending projects, this course will give you practical guidance on how to set up and manage a safe and effective mentoring/peer mentoring or befriending programme.

This course, part A, will link to requirements 1-5. The follow on course, part B, will focus on requirements 6-10.

Date 6 December 2017
Time 10.00 - 16.00
Location LGBT Foundation, Manchester

How do you ensure that your mentoring or befriending service is developed in line with good practice? Based on our Approved Provider Standard (APS), NCVO's specialist quality standard for mentoring or befriending projects, this course will give you practical guidance on how to set up and manage a safe and effective mentoring/peer mentoring or befriending programme.

This course, part B, will link to requirements 6-10. It is a follow on from Part A which will focus on requirements 1-5.

Date 7 December 2017
Time 10.00 - 16.00
Location LGBT Foundation, Manchester

If you are interested in what makes a good working relationship between trustees and staff then NCVO's trustee training course is ideal for you.

Date 8 December 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

This course will provide you with increased confidence and greater ability to review and assess your organisation's financial health. We will look at basic financial tools to help you to monitor resources, make better decisions for your organisation and communicate with financial professionals including your treasurer, finance officer or accountant. 

Date 8 December 2017
Time 09:30 - 16:30
Location NCVO Conference Suite, London N1

This two day practical project management course will give you the principles and practical tools to manage your project more efficiently and successfully.

Date 13 and 14 December 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London

In 2018, new regulations come into force intended to give individuals greater control over how organisations use their data. The General Data Protection Regulation (GDPR) will affect how charities work with data and look after this valuable information. The new laws are more detailed and carry the potential for hefty financial penalties. We recommend you plan for this now. This course will be your first step toward becoming GDPR compliant.

Date 15 December 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London

Coaching is an essential skillset for any manager, leader or team supervisor who wants to become better at engaging, influencing and supporting others. A coaching approach gives managers and leaders a highly effective toolkit they can use to develop a more empowered and motivated workforce.

This training provides a very practical introduction to the main coaching skills and techniques, in a supportive environment, to enable you to hold a coaching style conversation in confidence straightaway.

Date 10 January 2018
Time 09:00–16:30
Location BVSC, Birmingham

This course will give you a comprehensive and practical grounding in monitoring and evaluation. You will learn how to define and measure outcomes and also begin to develop your own monitoring and evaluation framework, which you can start using straight away.

Date 11 January 2018
Time 09.45 - 16.30
Location NCVO Conference Suite, London N1

If you are interested in what makes a good working relationship between trustees and staff then NCVO's trustee training course is ideal for you.

Date 12 January 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

On 25 May 2018, new regulations come into force intended to give individuals greater control over how organisations use their data. The General Data Protection Regulation (GDPR) will affect how charities work with data and look after this valuable information. The new laws are more detailed and carry the potential for hefty financial penalties. We recommend you plan for this now. This course will be your first step toward becoming GDPR compliant.

Date 12 January 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London

This two day practical project management course will give you the principles and practical tools to manage your project more efficiently and successfully.

Date 17 and 18 January 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London

In 2018, new regulations come into force intended to give individuals greater control over how organisations use their data. The General Data Protection Regulation (GDPR) will affect how charities work with data and look after this valuable information. The new laws are more detailed and carry the potential for hefty financial penalties. We recommend you plan for this now. This course will be your first step toward becoming GDPR compliant.

Date 17 January 2018
Time 09.30 - 16.30
Location The Castlegate, Newcastle, NE1 2JQ 

A theory of change can help you plan new work, communicate the purpose of what you do to trustees, funders, donors and users, and decide what information to collect for evaluation. On this course you will learn about what theory of change is and how you can develop one to suit your organisation’s needs. Working with others, you’ll start building your own theory of change for a project, programme or your organisation. The course will also explore how theory of change can be used to develop your evaluation plans.

Date 18 January 2018
Time 09.45 - 16.30
Location NCVO Conference Suite, London N1

Do you want to strengthen governance, better manage risk, deliver better services for users, improve operating practices and better demonstrate outcomes in your voluntary sector organisation? Then join us at one of our free two-hour workshops to find out more about PQASSO.

Date 18 January 2018
Time 14.00–16.00
Location Macc, Manchester M4 5JW

What sort of conversations take place in a mentoring or befriending relationship? This course is intended to help you experience or refresh your understanding of the essential skills and techniques that underpin successful mentoring and befriending relationships. It is a highly interactive day designed to build skills and knowledge, and boost your confidence.

Date 23 January 2018
Time 09.00–16.30
Location LGBT Foundation, Manchester

This course is designed for those who support the governance function of their organisation. The content includes: the context of the sector, supporting trustees to meet their duties, the role of the board secretary, improving structures, processes and meetings as well as supporting board reviews and performance. 

Date 26 January 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London, N1

Charities are under increasing pressure to find alternative ways to generate income. Imagine if your organisation had a steady flow of unrestricted income that would help to cover core costs while furthering your charitable mission.

We explore the opportunities and challenges of income generation for charities in an honest, relevant and practical way, leaving you with a clear idea of what to consider and a step-by-step method for planning to become enterprisingly charitable.

Date 26 January 2018
Time 09.30–16.30
Location NCVO Conference Suite, London N1

Are you confident in your general project management skills but looking to strengthen your expertise in delivering successful projects? This intensive one-day course moves beyond the ‘basics’ and goes deeper into a range of dynamic project management techniques and smarter principles, in a specific charity context.

Date 1 February 2018
Time 09.30–16.30
Location NCVO Conference Suite, London N1

What does good volunteer management look like and how do you put this into practice? Good practice in volunteer management is key to unlocking the potential of volunteering in your organisation. Based on NCVO’s UK wide quality standard, Investing in Volunteers, this course provides an introduction to the key principles of good practice in volunteer management and how to apply them to your organisation.

Date 2 February 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London

In 2018, new regulations come into force intended to give individuals greater control over how organisations use their data. The General Data Protection Regulation (GDPR) will affect how charities work with data and look after this valuable information. The new laws are more detailed and carry the potential for hefty financial penalties. We recommend you plan for this now. This course will be your first step toward becoming GDPR compliant.

Date 2 February 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London

It is essential that as a charity leader, you understand the latest regulatory developments affecting the sector and are up-to-date with everything you need for your organisation to run within the law.

Date 5 February 2018
Time 09.30–17.00
Location NCVO Conference Suite, London

In 2018, new regulations come into force intended to give individuals greater control over how organisations use their data. The General Data Protection Regulation (GDPR) will affect how charities work with data and look after this valuable information. The new laws are more detailed and carry the potential for hefty financial penalties. We recommend you plan for this now. This course will be your first step toward becoming GDPR compliant.

Date 5 February 2018
Time 09.30 - 16.30
Location St Georges Centre, Leeds, LS1 

This two-day course will give you a comprehensive and practical grounding in monitoring and evaluation. You will learn how to define and measure outcomes and also develop your own monitoring and evaluation framework, which you can start using straight away.

Date 7-8 February 2018
Time 09.45 - 16.30
Location NCVO Conference Suite, London N1

This course provides a step-by-step guide to successfully implementing PQASSO. You will leave the course with a good understanding of PQASSO and the self-assessment process as well as a comprehensive plan of how to implement quality within your organisation. There will also be the opportunity to consider the next steps for your organisation if you decide to apply for the PQASSO Quality Mark.

Date 7 and 8 February 2018
Time 09.45–16.00 both days
Location NCVO Conference Suite, 8 All Saints Street, London, N1 9RL

We all know that volunteers make a difference but how can you prove it? The Volunteering Impact Assessment Toolkit (VIAT) produced by the Institute for Volunteering Research (IVR) and NCVO can help you measure and demonstrate the impact of volunteering. This event aims to equip you with the skills and confidence to use the toolkit in your own organisation.

Date 8 February 2018
Time 09.30 - 16.30
Location NCVO Conference Suite

This course will give you the knowledge and practical understanding to collect the best possible outcome and impact data for your organisation. You will learn more about how to use a range of methods and tools, including questionnaires, interviews, focus groups, participatory and creative methods and different ‘off the shelf’ tools

Date 13 February 2018
Time 09.45 - 16.30
Location NCVO Conference Suite, London N1

This practical and fast-paced course will give you the skills to make the most of your data, and deliver compelling and useful outcome and impact reports. You will learn how to go about analysing different types of data, best practice for using statistics, quotes and case examples, and will learn how to structure and write an effective report. You will also leave with the skills to make sure your report is relevant and used.

Date 22 February 2018
Time 09.45 - 16.30
Location NCVO Conference Suite, London N1

Whether you're new to campaigning or looking to refresh your thinking and create a bigger impact, this course will help you combine your passion with strategic thinking to plan and deliver more successful campaigns.

Date 23 February 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

This half day workshop will show you what’s involved in achieving the Approved Provider Standard, NCVO’s specialist quality standard for mentoring and befriending projects.  It will explore what is required by you during the self-assessment process and what takes place during the assessment visit. You will also have the opportunity to hear from a practitioner who has gone through the accreditation process successfully.

Date 1 March 2018
Time 12.30 (starts 13.00) - 16.00 
Location LGBT Foundation, Manchester

This course will give you a comprehensive and practical grounding in monitoring and evaluation. You will learn how to define and measure outcomes and also begin to develop your own monitoring and evaluation framework, which you can start using straight away.

Date 2 March 2018
Time 09.45 - 16.30
Location NCVO Conference Suite, London N1

On 25 May 2018, new regulations come into force intended to give individuals greater control over how organisations use their data. The General Data Protection Regulation (GDPR) will affect how charities work with data and look after this valuable information. The new laws are more detailed and carry the potential for hefty financial penalties. We recommend you plan for this now. This course will be your first step toward becoming GDPR compliant.

Date 2 March 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London

This course will provide you with increased confidence and greater ability to review and assess your organisation's financial health. We will look at basic financial tools to help you to monitor resources, make better decisions for your organisation and communicate with financial professionals dincluding your treasurer, finance officer or accountant. 

Date 2 March 2018
Time 09:30 - 16:30
Location NCVO Conference Suite, London N1

A theory of change can help you plan new work, communicate the purpose of what you do to trustees, funders, donors and users, and decide what information to collect for evaluation. On this course you will learn about what theory of change is and how you can develop one to suit your organisation’s needs. Working with others, you’ll start building your own theory of change for a project, programme or your organisation. The course will also explore how theory of change can be used to develop your evaluation plans.

Date 6 March 2018
Time 09.45 - 16.30
Location NCVO Conference Suite, London N1

If you are interested in what makes a good working relationship between trustees and staff then NCVO's trustee training course is ideal for you.

Date 9 March 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

The election result means the government is now facing a major challenge to legislate for Brexit and push forward what remains of their domestic agenda. A minority government means that policy will be open to challenge so it will be important for charities to understand the full range of ways to influence through parliament. This course aims to help charities navigate the political environment or refresh their knowledge of parliamentary processes and procedures – essential if your organisation is looking to make an impact in Westminster.

Date 12 March 2018
Time 09.30–16.30
Location NCVO Conference Suite, London N1

Do you want to strengthen governance, better manage risk, deliver better services for users, improve operating practices and better demonstrate outcomes in your voluntary sector organisation? Then join us at one of our free two-hour workshops to find out more about PQASSO.

Date 12 March 2018
Time 10.30-12.30
Location Newcastle CVS, Higham House, Higham Place, Newcastle Upon Tyne NE1 8AF

This one-day course will help you to move from completing the PQASSO self-assessment process in your organisation to achieving the PQASSO Quality Mark.

Date 14 March 2018
Time 09.45–16.00
Location NCVO Conference Suite, London N1

This practical course aims to help delegates work together on real life scenarios that actual boards are facing.

Date 16 March 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London

This two day practical project management course will give you the principles and practical tools to manage your project more efficiently and successfully.

Date 21 and 22 March 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London

When you write a funding application, how often are you successful? Your time is precious and good funding opportunities few, so make sure every application is as strong as possible Come and learn with NCVO consultants how to make your bid stand out.

Date 23 March 2018
Time 09.30–16.30
Location NCVO Conference Suite, London, N1

In 2018, new regulations come into force intended to give individuals greater control over how organisations use their data. The General Data Protection Regulation (GDPR) will affect how charities work with data and look after this valuable information. The new laws are more detailed and carry the potential for hefty financial penalties. We recommend you plan for this now. This course will be your first step toward becoming GDPR compliant.

Date 23 March 2018
Time 09.00 - 16.30
Location NCVO Conference Suite, London

How do you ensure that your mentoring or befriending service is developed in line with good practice? Based on our Approved Provider Standard (APS), NCVO's specialist quality standard for mentoring or befriending projects, this course will give you practical guidance on how to set up and manage a safe and effective mentoring/peer mentoring or befriending programme.

This course, part A, will link to requirements 1-5. The follow on course, part B, will focus on requirements 6-10.

Date 27 March 2018
Time 10.00 - 16.00
Location NCVO Conference Suite, London, N1

Does your money make a difference?

This course is designed for trusts, foundations and commissioners who provide funding to organisations and want to become better at assessing the outcomes and impact of the projects they fund. The course will enable you to put in place an outcomes and impact-focused system to demonstrate the effectiveness of your funding.

Date 23 March 2018
Time 9.45 - 16.30
Location NCVO Conference Suite, London N1

How do you ensure that your mentoring or befriending service is developed in line with good practice? Based on our Approved Provider Standard (APS), NCVO's specialist quality standard for mentoring or befriending projects, this course will give you practical guidance on how to set up and manage a safe and effective mentoring/peer mentoring or befriending programme.

This course, part B, will link to requirements 6-10. It is a follow on from Part A which will focus on requirements 1-5.

Date 28 March 2018
Time 10.00 - 16.00
Location NCVO Conference Suite, London, N1

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