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Outcome and impact measurement - two days

This two-day course will give you a comprehensive and practical grounding in monitoring and evaluation. You will learn how to define and measure outcomes and also develop your own monitoring and evaluation framework, which you can start using straight away.

Date 6 - 7 December 2016
Time 9.45 - 16.30
Location NCVO Conference Suite, London N1

Read more: Outcome and impact measurement - two days

Charity Trustees: Induction and refresher training

If you are interested in what makes a good working relationship between trustees and staff then NCVO's trustee training course is ideal for you.

Date 12 December 2016
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

Read more: Charity Trustees: Induction and refresher training

Setting up and managing a mentoring or befriending programme: part A

How do you ensure that your mentoring or befriending service is developed in line with good practice? Based on NCVO’s Approved Provider Standard (APS), the specialist quality standard for mentoring or befriending projects, this course will give you practical guidance on how to set up and manage a safe and effective mentoring/peer mentoring or befriending programme.

This course, part A, will link to requirements 1-5. The follow on course, part B, will focus on requirements 6-10.

Date 14 December 2016
Time 10.00 - 16.00
Location LGBT Foundation, Manchester

Read more: Setting up and managing a mentoring or befriending programme: part A

Introduction to PQASSO and the PQASSO Quality Mark

This free workshop will tell you everything you need to know about the PQASSO Quality Mark and how to apply.

Date 14 December 2016
Time 10.30 - 12.30
Location Community Voluntary Service, Bedfordshire

Read more: Introduction to PQASSO and the PQASSO Quality Mark

Setting up and managing a mentoring or befriending programme: part B

How do you ensure that your mentoring or befriending service is developed in line with good practice? Based on NCVO’s Approved Provider Standard (APS), the specialist quality standard for mentoring or befriending projects, this course will give you practical guidance on how to set up and manage a safe and effective mentoring/peer mentoring or befriending programme.

This course, part B, will link to requirements 6-10. It is a follow on from Part A which will focus on requirements 1-5.

Date 15 December 2016
Time 10.00 - 16.00
Location LGBT Foundation, Manchester

Read more: Setting up and managing a mentoring or befriending programme: part B

Outcome and impact measurement - one day

This course will give you a comprehensive and practical grounding in monitoring and evaluation. You will learn how to define and measure outcomes and also begin to develop your own monitoring and evaluation framework, which you can start using straight away.

Date 10 January 2017
Time 9.45 - 16.30
Location NCVO Conference Suite, London N1

Read more: Outcome and impact measurement - one day

Developing your theory of change

Theory of Change is a thinking process as well as a product. On this course you will have the opportunity to look at some example theories of change, to learn about how to build a theory of change map including assumptions, and to work with others to start developing your own theory of change for a project, programme or organisation. The course will also explore how theory of change can be used to develop your evaluation plans. 

Date 12 January 2017
Time 9.45 - 16.30
Location NCVO Conference Suite, London N1

Read more: Developing your theory of change

Charity Trustees: Induction and refresher training

If you are interested in what makes a good working relationship between trustees and staff then NCVO's trustee training course is ideal for you.

Date 13 January 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

Read more: Charity Trustees: Induction and refresher training

Project management in the voluntary sector

This two day practical project management course will give you the principles and practical tools to manage your project more efficiently and successfully.

Date 18 and 19 January 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London

Read more: Project management in the voluntary sector

Behaviours and skills of effective mentors and befrienders

This one day course will explore the behaviours and skills of effective mentors and befrienders. It will provide guidance in how you can help your volunteer mentors and befrienders develop these during their training and ongoing support.

It is intended to complement the course Preparing and delivering training for mentors and befrienders which provides a useful overview of the general initial training content required for volunteer mentors/befrienders.

Date 18 January 2017
Time 10.00 - 16.00
Location Voluntary Action Islington, London

Read more: Behaviours and skills of effective mentors and befrienders

Risk seminar

Join us for this free seminar, in partnership with CaSE Insurance, Class Networks, Connect Assist and Phoenix Software, to find out how to reduce operational risk by improving your organisation's IT and data security, and how technology can help you to manage risk. 

Date 26 January 2017
Time 09.30–12.30
Location NCVO Conference Suite, London

Read more: Risk seminar

Setting up successful peer support programmes in your schools or colleges

This course will provide you with practical guidance on how to set up peer support programmes in your school or college. It draws on the extensive experience and expertise we have developed in supporting staff in education to implement quality peer support programmes, from one-to-one peer mentoring to playground ‘buddies’

Date 26 January 2017
Time 10.00 - 16.00
Location BVSC, Birmingham

Read more: Setting up successful peer support programmes in your schools or colleges

NCVO data protection seminar - Manchester

Get up to date on the latest developments in Data Protection legislation and find out what you need to do to ensure you stay within the law.

Date Thursday 26 January 2017
Time 13.00-17.00
Location  LGBT Foundation, Manchester

Read more: NCVO data protection seminar - Manchester

Supporting good governance: Effective board servicing and governance administration

This course is designed for those who support the governance function of their organisation. The content includes: servicing boards, planning the governance cycle, implementing policy and procedures as well as supporting boards to improve and perform.

Date 27 January 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London, N1

Read more: Supporting good governance: Effective board servicing and governance administration

Writing successful bids

When you write a funding application, how often are you successful? Your time is precious and good funding opportunities few, so make sure every application is as strong as possible Come and learn with NCVO consultants how to make your bid stand out.

Date 27 January 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London

Read more: Writing successful bids

Collecting outcome and impact data

This course will give you the knowledge and practical understanding to collect the best possible outcome and impact data for your organisation. You will learn more about how to use a range of methods and tools, including questionnaires, interviews, focus groups, participatory and creative methods and different ‘off the shelf’ tools

Date 30 January 2017
Time 9.45 - 16.30
Location NCVO Conference Suite, London N1

Read more: Collecting outcome and impact data

Better outcome and impact reporting

This practical and fast-paced course will give you the skills to make the most of your data, and deliver compelling and useful outcome and impact reports. You will learn how to go about analysing different types of data, best practice for using statistics, quotes and case examples, and will learn how to structure and write an effective report. You will also leave with the skills to make sure your report is relevant and used.

Date 31 January 2017
Time 9.45 - 16.30
Location NCVO Conference Suite, London N1

Read more: Better outcome and impact reporting

Volunteering and the law

What is your legal position as an organisation that involves volunteers? How do you ensure that you are supporting and developing volunteers while avoiding the risk of creating contracts and falling foul of employment law? This course will enable you to understand volunteering and the law in relation to issues such as safeguarding, data protection, health and safety, equality and diversity, insurance, and benefits.

Date 1 February 2017
Time 09.30–16.30
Location Voluntary Action Islington, London

Read more: Volunteering and the law

Value of volunteering: How to calculate it and how to communicate it

How do you measure the value of volunteering? An economic approach focuses purely on monetary value and can reinforce the notion that volunteering is about saving money. Are there other ways to measure? Whose perspective do you choose to give weight to and why?

Join us for a breakfast seminar chaired by Karl Wilding, NCVO’s director of public policy and volunteering.

Date 3 February 2017
Time 08.30–11.00
Location NCVO Conference Suite, London

Read more: Value of volunteering: How to calculate it and how to communicate it

Developing a winning campaign strategy and plan

Whether you're new to campaigning or looking to refresh your thinking and create a bigger impact, this course will help you combine your passion with strategic thinking to plan and deliver more successful campaigns.

Date 3 February 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

Read more: Developing a winning campaign strategy and plan

The high performance board

This practical course aims to help delegates work together on real life scenarios that actual boards are facing.

Date 6 February 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London

Read more: The high performance board

Outcome and impact measurement - one day

This course will give you a comprehensive and practical grounding in monitoring and evaluation. You will learn how to define and measure outcomes and also begin to develop your own monitoring and evaluation framework, which you can start using straight away.

Date 8 February 2017
Time 9.45 - 16.30
Location NCVO Conference Suite, London N1

Read more: Outcome and impact measurement - one day

Strategy for growth and development

If you're interested in what makes a good charity with a well-led strategy process then NCVO's Strategy for growth and development course is ideal for you.

Date 9 - 10 February 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

Read more: Strategy for growth and development

Measuring the outcomes of mentoring and befriending

How can you demonstrate that your mentoring or befriending service is making a difference? This course will show you how a simple evaluation framework can help to ensure that you measure the outcomes of mentoring and befriending more effectively. It will take you through a step by step approach to developing your own framework which you will start to complete during the day.

This course has been developed with reference to Requirements 1 and 10 of the Mentoring and Befriending Approved Provider Standard (APS).

Date 9 February 2017
Time 10.00 - 16.00
Location BVSC, Birmingham

Read more: Measuring the outcomes of mentoring and befriending

Run successful focus groups

Focus groups are an interactive way to collect qualitative information, including feedback from stakeholders. To make sure that your focus group is well run and stays on track, good organisation and facilitation skills are needed. This course explores what focus groups are, and identifies their strengths and weaknesses as a data collection tool. It will discuss how to sample and recruit potential focus groups as well as giving you the chance to put your learning into practice by running a ‘mock’ focus group.

Date 14 February 2017
Time 9.45 - 16.30
Location NCVO Conference Suite, London N1

Read more: Run successful focus groups

Starting a new trading venture: turning ideas into income

This course covers the key issues in setting up or growing trading activity within your organisation. It will help you assess the viability of your ideas and develop an action plan to get started.

Date 15 February 2017
Time 09.30–16.30
Location NCVO Conference Suite, London

Read more: Starting a new trading venture: turning ideas into income

Preparing and delivering mentor and befriender training

This one day course provides an overview of the initial training required to prepare volunteer mentors/peer mentors and befrienders for their roles. The course will take you through a step by step approach to putting together training, while experiencing and reviewing activities to help you explore what will be appropriate for your own project.

This course is intended as an overview of the overall training content required for volunteer mentors and befrienders. It is intended to complement the course Behaviours and skills of effective mentors and befrienders.

Date 16 February 2017
Time 10.00 - 16.00
Location LGBT Foundation, Manchester

Read more: Preparing and delivering mentor and befriender training

Digital skills for campaigners: online mobilisation and using social media

If you are managing mobilisation campaigns and uncertain if you have everything covered, this is the training for you. The course will provide a framework for planning online mobilisation. It will also suggest approaches for putting this knowledge into practice through individual and group work.

Date 17 February 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

Read more: Digital skills for campaigners: online mobilisation and using social media

Certificate in Financial Sustainability

NCVO’s Certificate in Financial Sustainability, accredited by the Open College Network, is our flagship course supporting individuals to take a fresh look at how they can achieve a sustainable future for their organisations.

Date 21–22 February and 29 March 2017
Location NCVO Conference Suite, London

Read more: Certificate in Financial Sustainability

Make Your Charity More Efficient

How do you save money, free up resources and make organisations run efficiently and effectively? The NCVO course is designed specifically for the voluntary sector. It aims to analyse your process management to reduce wastage and duplication and show you how to improve your organisation’s efficiency step-by-step.

Date 24 February 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

Read more: Make Your Charity More Efficient

Understanding the numbers: Financial intelligence for trustees

As a charity leader or trustee, an understanding of finance, financial management, corporate and management metrics and reporting are essential in carrying out your role and exercising 'good' governance. This introductory session will provide you with increased confidence and greater ability to review and assess financial information, improving your ability to monitor resources, articulate impact and make better decisions.

Date 3 March 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London

Read more: Understanding the numbers: Financial intelligence for trustees

Social value boot camp

The Social value boot camp is a practical one-day workshop with an emphasis on knowledge exchange and creating resources that are relevant to your organisation, and can be applied the very next day. This course provides organisations with the knowledge and tools to understand and make use of Social Value Act principles, demonstrate local impact to commissioners, and produce stronger proposals for funding and other income.

Date 3 March 2017
Time 09.30–16.30
Location NCVO Conference Suite, London

Read more: Social value boot camp

Influencing parliament

With a new prime minister in place, the Labour party in turmoil, and parliament facing potentially years of gridlock to implement Brexit, there can rarely have been a more important time for charities to have a grip on how to use parliament to influence the political agenda. This course aims to help charities navigate the political environment or refresh their knowledge of parliamentary processes and procedures – essential if your organisation is looking to make an impact in Westminster.

Date 06 March 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

Read more: Influencing parliament

Developing your theory of change

Theory of Change is a thinking process as well as a product. On this course you will have the opportunity to look at some example theories of change, to learn about how to build a theory of change map including assumptions, and to work with others to start developing your own theory of change for a project, programme or organisation. The course will also explore how theory of change can be used to develop your evaluation plans. 

Date 9 March 2017
Time 9.45 - 16.30
Location NCVO Conference Suite, London N1

Read more: Developing your theory of change

Workshop: mentoring and befriending approved provider standard (APS) - 9 March

This four hour workshop shows you what’s involved in achieving the NCVO’s Approved Provider Standard, the specialist quality standard for mentoring and befriending projects.

It will explore what is required by you during the self-assessment process and what takes place during the assessment visit. You will also have the opportunity to hear from a practitioner who has gone through the accreditation process successfully.

Date 9 March 2017
Time 10.00 - 13.00
Location Central Manchester

Read more: Workshop: mentoring and befriending approved provider standard (APS) - 9 March

Cyber security and privacy essentials for the voluntary sector

The latest Government Security Breaches Survey found that nearly three-quarters (74%) of small and medium organisations reported a security breach in the last year. The sector deals with sensitive data every day and data protection laws are changing – how prepared are you?

Date 10 March 2017
Time 09.30–16.30
Location NCVO Conference Suite, London

Read more: Cyber security and privacy essentials for the voluntary sector

Outcome and impact measurement - two days

This two-day course will give you a comprehensive and practical grounding in monitoring and evaluation. You will learn how to define and measure outcomes and also develop your own monitoring and evaluation framework, which you can start using straight away.

Date 14 - 15 March 2017
Time 9.45 - 16.30
Location NCVO Conference Suite, London N1

Read more: Outcome and impact measurement - two days

Setting up and managing a mentoring or befriending programme: part A

How do you ensure that your mentoring or befriending service is developed in line with good practice? Based on NCVO’s Approved Provider Standard (APS), the specialist quality standard for mentoring or befriending projects, this course will give you practical guidance on how to set up and manage a safe and effective mentoring/peer mentoring or befriending programme.

This course, part A, will link to requirements 1-5. The follow on course, part B, will focus on requirements 6-10.

Date 22 March 2017
Time 10.00 - 16.00
Location Voluntary Action Islington, London

Read more: Setting up and managing a mentoring or befriending programme: part A

Setting up and managing a mentoring or befriending programme: part B

How do you ensure that your mentoring or befriending service is developed in line with good practice? Based on NCVO’s Approved Provider Standard (APS), the specialist quality standard for mentoring or befriending projects, this course will give you practical guidance on how to set up and manage a safe and effective mentoring/peer mentoring or befriending programme.

This course, part B, will link to requirements 6-10. It is a follow on from Part A which will focus on requirements 1-5.

Date 23 March 2017
Time 10.00 - 16.00
Location Voluntary Action Islington, London

Read more: Setting up and managing a mentoring or befriending programme: part B

Influencing select committees

Date 24 March 2017
Time 09.30–16.30
Location NCVO Conference Suite, London N1

This one day course will help parliamentary, policy and campaigns staff develop strategies to engage with select committees, maximise the impact of their written submissions, and practical support in how to prepare senior colleagues to give oral evidence.

Read more: Influencing select committees

Charity Trustees: Induction and refresher training

If you are interested in what makes a good working relationship between trustees and staff then NCVO's trustee training course is ideal for you.

Date 27 March 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

Read more: Charity Trustees: Induction and refresher training

How to assess the outcomes of funded work

Does your money make a difference?

This course is designed for trusts, foundations and commissioners who provide funding to organisations and want to become better at assessing the outcomes and impact of the projects they fund. The course will enable you to put in place an outcomes and impact-focused system to demonstrate the effectiveness of your funding.

Date 28 March 2017
Time 9.45 - 16.30
Location NCVO Conference Suite, London N1

Read more: How to assess the outcomes of funded work

Project management in the voluntary sector

This two day practical project management course will give you the principles and practical tools to manage your project more efficiently and successfully.

Date 29 and 30 March 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London

Read more: Project management in the voluntary sector

Outcome and impact measurement - one day

This course will give you a comprehensive and practical grounding in monitoring and evaluation. You will learn how to define and measure outcomes and also begin to develop your own monitoring and evaluation framework, which you can start using straight away.

Date 3 April 2017
Time 9.45 - 16.30
Location NCVO Conference Suite, London N1

Read more: Outcome and impact measurement - one day

NCVO Annual Conference 2017: Leading with purpose

Join 600 colleagues from across the sector as we discuss what the future holds for the voluntary sector and explore how you can lead your organisation with purpose.

Date Thursday 20 April
Time 09.30-17.00
Venue The Brewery, London, EC1

Read more: NCVO Annual Conference 2017: Leading with purpose

Developing your theory of change

Theory of Change is a thinking process as well as a product. On this course you will have the opportunity to look at some example theories of change, to learn about how to build a theory of change map including assumptions, and to work with others to start developing your own theory of change for a project, programme or organisation. The course will also explore how theory of change can be used to develop your evaluation plans. 

Date 25 April 2017
Time 9.45 - 16.30
Location NCVO Conference Suite, London N1

Read more: Developing your theory of change

Charity Trustees: Induction and refresher training

If you are interested in what makes a good working relationship between trustees and staff then NCVO's trustee training course is ideal for you.

Date 28 April 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

Read more: Charity Trustees: Induction and refresher training

Project management in the voluntary sector

This two day practical project management course will give you the principles and practical tools to manage your project more efficiently and successfully.

Date 3 and 4 May 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London

Read more: Project management in the voluntary sector

Outcome and impact measurement - one day

This course will give you a comprehensive and practical grounding in monitoring and evaluation. You will learn how to define and measure outcomes and also begin to develop your own monitoring and evaluation framework, which you can start using straight away.

Date 9 May 2017
Time 9.45 - 16.30
Location NCVO Conference Suite, London N1

Read more: Outcome and impact measurement - one day

The high performance board

This practical course aims to help delegates work together on real life scenarios that actual boards are facing.

Date 19 May 2017
Time 09.30 - 16.30
Location NCVO Conference Suite, London

Read more: The high performance board

Collecting outcome and impact data

This course will give you the knowledge and practical understanding to collect the best possible outcome and impact data for your organisation. You will learn more about how to use a range of methods and tools, including questionnaires, interviews, focus groups, participatory and creative methods and different ‘off the shelf’ tools

Date 24 May 2017
Time 9.45 - 16.30
Location NCVO Conference Suite, London N1

Read more: Collecting outcome and impact data

Charity leadership in the 2020s

Taking you further into leadership

Charity leadership in the 2020s is NCVO’s new leadership programme for the next generation of non-profit leaders.

The sector is changing and there is ever growing pressure on public trust. We want to ensure that future leaders are supported to develop the skills to shape the evolving culture. We want to ensure that the sector is unique and distinctive while continuing to be effective, entrepreneurial, digitally empowered, open, transparent, value driven and responsible in every aspect of its work.

Date 18–20 June and 21 November 2017
Location Royal Foundation of St Katherine, Limehouse

Read more: Charity leadership in the 2020s

Better outcome and impact reporting

This practical and fast-paced course will give you the skills to make the most of your data, and deliver compelling and useful outcome and impact reports. You will learn how to go about analysing different types of data, best practice for using statistics, quotes and case examples, and will learn how to structure and write an effective report. You will also leave with the skills to make sure your report is relevant and used.

Date 25 May 2017
Time 9.45 - 16.30
Location NCVO Conference Suite, London N1

Read more: Better outcome and impact reporting

Developing your theory of change

Theory of Change is a thinking process as well as a product. On this course you will have the opportunity to look at some example theories of change, to learn about how to build a theory of change map including assumptions, and to work with others to start developing your own theory of change for a project, programme or organisation. The course will also explore how theory of change can be used to develop your evaluation plans. 

Date 21 June 2017
Time 9.45 - 16.30
Location NCVO Conference Suite, London N1

Read more: Developing your theory of change

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