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This one-day course will help you to move from completing the PQASSO self-assessment process in your organisation to achieving the PQASSO Quality Mark.

Date 26 September 2018
Time 09.45–15.30
Location Colwyn Bay Cricket Club, Colwyn Bay LL28 4LR

The Code of Fundraising Practice represents the standards for fundraisers across the UK. In this free webinar, Gerald Oppenheim and Stephen Service from the Fundraising Regulator will talk through the proposed changes to the Code to make it more accessible and easier to use.

Date 26 September 2018
Time 15.00–15:45

How do you ensure that your mentoring or befriending service is developed in line with good practice? Based on our Approved Provider Standard (APS), NCVO's specialist quality standard for mentoring or befriending projects, this 2 day course will give you practical guidance on how to set up and manage a safe and effective mentoring/peer mentoring or befriending programme.

Date 27 and 28 September 2018
Time

10.00 - 16.00

(Registration and refreshments from 09.30)

Location NCVO Conference Suite, London N1

Do you want to strengthen governance, better manage risk, deliver better services for users, improve operating practices and better demonstrate outcomes in your voluntary sector organisation? Then join us at one of our free two-hour workshops to find out more about PQASSO.

Date 27 September 2018
Time 14.00–16.00
Location NCVO Conference Suite, 8 All Saints Street, London, N1 9RL

This course is designed for those who support the governance function of their organisation. The content includes: the context of the sector, supporting trustees to meet their duties, the role of the board secretary, improving structures, processes and meetings as well as supporting board reviews and performance. 

Date 1 October 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London, N1

Incentivised volunteering

We all know that effective volunteer management means rewarding and recognising volunteers for the great stuff they do. But is more reward better? Do the existing ways of recognising volunteers still work? Is now the time to throw out the old rule book on providing incentives?

Date 2 October 2018
Time 10.00–16.00
Location Impact Hub Birmingham, Walker Building, 58 Oxford Street, Digbeth, Birmingham, B5 5NR

Join us at our next Members’ Assembly meeting in Ipswich and help shape our policy and strategy work. Your place at this event enables you to be involved in these discussions and ensures your voice is heard.

Date 2 October 2018
Time 10.30–13.30 (registration from 10.15)
Location Birketts LLP Head Office Providence House, 141-145 Princes Street, Ipswich, IP1 1QJ

Charity leadership in the 2020s is NCVO’s programme for the next generation of non-profit leaders.

The course is extremely challenging both intellectually and emotionally and for me it was really important not to be told how to be a leader but instead using what I have to be the best leader I could be.… I feel much more confident in my leadership style, I am more open, confident in my own ability and most importantly recognise the importance of being myself. Lee Heard, Royal Life Saving Society.
Date Orientation webinar: 2 October 2018
Course dates: 4-6 November and 17 May 2019
Location Royal Foundation of St Katharine, Limehouse, London

This course provides a step-by-step guide to successfully implementing PQASSO. You will leave the course with a good understanding of PQASSO and the self-assessment process as well as a comprehensive plan of how to implement quality within your organisation. There will also be the opportunity to consider the next steps for your organisation if you decide to apply for the PQASSO Quality Mark.

Date 3 and 4 October 2018
Time 09.45–16.00 both days
Location The Gateway Education and Arts Centre, Chester Street, Shrewsbury, SY1 1NB

What does good volunteer management look like and how do you put this into practice? Good practice in volunteer management is key to unlocking the potential of volunteering in your organisation. Based on NCVO’s UK wide quality standard, Investing in Volunteers, this course provides an introduction to the key principles of good practice in volunteer management and how to apply them to your organisation.

Date 5 October 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London

If you are interested in what makes a good working relationship between trustees and staff then NCVO's trustee training course is ideal for you.

Date 5 October 2018
Time 09.30 - 16.30
Location Armada House, Bristol

Managing the lawful processing of data on a daily basis might be seem a daunting task but is essential if reputational and financial risk is to be avoided. This advanced course is designed specifically for the person designated to lead GDPR compliance or the Data Controller of the organisation.

Date 8 October 2018
Time 09.30–16.30
Location NCVO Conference Suite, London

Exploring the possibility of generating an income for your charity can seem daunting.  How do you go about identifying, researching and testing the options? What case studies can we learn from?  What needs to be considered in the planning of a new enterprise initiative? 

We take a practical look at all the elements that need to be considered when starting up an enterprise within the context of a charity, and gradually develop the framework for you to build on going forwards.

Date 11 October 2018
Time 09.30–16.30
Location NCVO Conference Suite, London N1

This course will give you a comprehensive and practical grounding in monitoring and evaluation. You will learn how to define and measure outcomes and also begin to develop your own monitoring and evaluation framework, which you can start using straight away.

Date 12 October 2018
Time 09.45 - 16.30
Location NCVO Conference Suite, London N1

When you write a funding application, how often are you successful? Your time is precious and good funding opportunities few, so make sure every application is as strong as possible Come and learn with NCVO consultants how to make your bid stand out.

Date 12 October 2018
Time 09.30–16.30
Location GMCVO, Manchester

What sort of conversations take place in a mentoring or befriending relationship? This course is intended to help you experience or refresh your understanding of the essential skills and techniques that underpin successful mentoring and befriending relationships. It is a highly interactive day designed to build skills and knowledge, and boost your confidence.

Date 12 October 2018
Time 09.30–16.30
Location NCVO Conference Suite, London N1

All voluntary organisations have a duty to keep the people they work with safe from harm. Yet, the field of safeguarding can feel ever more complex with different frameworks for children and adults, and with increasing public scrutiny and recent awareness of risks such as abuse, exploitation, historical allegations and radicalisation. This course introduces the basics of safeguarding within a volunteer managers role and highlights effective safeguarding practice.

Date 15 October 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

Do you want to strengthen governance, better manage risk, deliver better services for users, improve operating practices and better demonstrate outcomes in your voluntary sector organisation? Then join us at one of our free two-hour workshops to find out more about PQASSO.

Date 15 October 2018
Time 10.30–12.30
Location WCVA, Cardiff

A new Charity Governance Code was published in July 2017 which is endorsed by the Charity Commission. This practical course will help you to embed the principles set out in the Charity Governance Code in your organisation. It explores effective systems and processes but also the importance of behaviours as a driver of  good governance. The course will look at how to achieve a strategic focus and productive relationships between board members, staff and volunteers.

Date 19 October 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London

A theory of change can help you plan new work, communicate the purpose of what you do to trustees, funders, donors and users, and decide what information to collect for evaluation. On this course you will learn about what theory of change is and how you can develop one to suit your organisation’s needs. Working with others, you’ll start building your own theory of change for a project, programme or your organisation. The course will also explore how theory of change can be used to develop your evaluation plans.

Date 25 October 2018
Time 09.45 - 16.30
Location NCVO Conference Suite, London N1

A great deal has happened since the 25 May deadline for the GDPR. This course is specifically for charitable organisations and will take you through the essentials of lawful data processing. This course will be your first step toward becoming GDPR compliant.

Date 29 October 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

Safeguarding means the range of measures we have in place to protect people in our organisation, or those we come into contact with, from abuse and maltreatment of any kind. This means we have to think about safeguarding in everything we do: including policy and procedure writing, roles and responsibilities, safer recruitment, concerns and complaints management, ethical fundraising, quality assurance and safeguarding risk assessments of all our activities. We also have to ensure that beneficiaries, staff and volunteers feel confident and able to raise any concerns or complaints appropriately.

Date 29 October 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

This two-day course will give you a comprehensive and practical grounding in monitoring and evaluation. You will learn how to define and measure outcomes and also develop your own monitoring and evaluation framework, which you can start using straight away.

Date 7-8 November 2018
Time 09.45 - 16.30
Location NCVO Conference Suite, London N1

This two day practical project management course will give you the principles and practical tools to manage your project more efficiently and successfully.

Date 8 and 9 November 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London

We all know that volunteers make a difference but how can you prove it? The Volunteering Impact Assessment Toolkit (VIAT) produced by the Institute for Volunteering Research (IVR) and NCVO can help you measure and demonstrate the impact of volunteering. This event aims to equip you with the skills and confidence to use the toolkit in your own organisation.

Date 9 November 2018
Time 09.30 - 16.30
Location NCVO Conference Suite

If you are interested in what makes a good working relationship between trustees and staff then NCVO's trustee training course is ideal for you.

Date 12 November 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

What does good volunteer management look like and how do you put this into practice? Good practice in volunteer management is key to unlocking the potential of volunteering in your organisation. Based on NCVO’s UK wide quality standard, Investing in Volunteers, this course provides an introduction to the key principles of good practice in volunteer management and how to apply them to your organisation.

Date 13 November 2018
Time 09.30 - 16.30
Location St Georges Centre, Leeds

This course will give you the knowledge and practical understanding to collect the best possible outcome and impact data for your organisation. You will learn more about how to use a range of methods and tools, including questionnaires, interviews, focus groups, participatory and creative methods and different ‘off the shelf’ tools

Date 14 November 2018
Time 09.45 - 16.30
Location NCVO Conference Suite, London N1

In a rapidly changing environment for the voluntary sector, organisations need to have a clear and comprehensive strategy in place. A strategy is not just the plan on paper: it is the process by which an organisation reaches agreement about its direction, priorities, and resources. On this course, you will learn how to craft a strategy development process that is right for your organisation.

Date 16 Nov 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

Do you want to strengthen governance, better manage risk, deliver better services for users, improve operating practices and better demonstrate outcomes in your voluntary sector organisation? Then join us at one of our free two-hour workshops to find out more about PQASSO.

Date 20 November 2018
Time 10.30–12.30
Location NCVO Conference Suite, 8 All Saints Street, London, N1 9RL

How do you ensure that your mentoring or befriending service is developed in line with good practice? Based on our Approved Provider Standard (APS), NCVO's specialist quality standard for mentoring or befriending projects, this 2 day course will give you practical guidance on how to set up and manage a safe and effective mentoring/peer mentoring or befriending programme.

Date 21 and 22 November 2018
Time

10.00 - 16.00

(Registration and refreshments from 09.30)

Location Manchester Deaf Centre, Manchester, M13 9GH

This practical and fast-paced course will give you the skills to make the most of your data, and deliver compelling and useful outcome and impact reports. You will learn how to go about analysing different types of data, best practice for using statistics, quotes and case examples, and will learn how to structure and write an effective report. You will also leave with the skills to make sure your report is relevant and used.

Date 21 November 2018
Time 09.45 - 16.30
Location NCVO Conference Suite, London N1

When you write a funding application, how often are you successful? Your time is precious and good funding opportunities few, so make sure every application is as strong as possible Come and learn with NCVO consultants how to make your bid stand out.

Date 23 November 2018
Time 09.30–16.30
Location NCVO Conference Suite, London, N1

This one-day course will help parliamentary, policy and campaigns staff develop strategies to engage with select committees, maximise the impact of their written submissions, and practical support in how to prepare senior colleagues to give oral evidence.

Date 23 November 2018
Time 09.30–16.30
Location NCVO Conference Suite, London N1

Does your money make a difference?

This course is designed for trusts, foundations and commissioners who provide funding to organisations and want to become better at assessing the outcomes and impact of the projects they fund. The course will enable you to put in place an outcomes and impact-focused system to demonstrate the effectiveness of your funding.

Date 27 November 2018
Time 9.45 - 16.30
Location NCVO Conference Suite, London N1

Our half-day APS support workshops are designed to help coordinators of projects that are working towards achieving APS accreditation. Workshops focus on the self-assessment and development process and help ensure your project is ready for the assessment visit.  You will also have the opportunity to hear from a practitioner who has gone through the accreditation process successfully.

Date 29 November 2018
Time 13.00 - 16.00 
Location Manchester

What is your legal position as an organisation that involves volunteers? How do you ensure that you are supporting and developing volunteers while avoiding the risk of creating contracts and falling foul of employment law? This course will enable you to understand volunteering and the law in relation to issues such as safeguarding, data protection, health and safety, equality and diversity, insurance, and benefits.

Date 30 November 2018
Time 09.30–16.30
Location NCVO Conference Suite, London N1

As a charity leader or trustee, an understanding of finance, financial management, corporate and management metrics and reporting are essential in carrying out your role and exercising 'good' governance. This introductory session will provide you with increased confidence and greater ability to review and assess financial information, improving your ability to monitor resources, articulate impact and make better decisions.

Date 30 November 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London

What does good volunteer management look like and how do you put this into practice? Good practice in volunteer management is key to unlocking the potential of volunteering in your organisation. Based on NCVO’s UK wide quality standard, Investing in Volunteers, this course provides an introduction to the key principles of good practice in volunteer management and how to apply them to your organisation.

Date 3 December 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London

This course will give you a comprehensive and practical grounding in monitoring and evaluation. You will learn how to define and measure outcomes and also begin to develop your own monitoring and evaluation framework, which you can start using straight away.

Date 4 December 2018
Time 09.45 - 16.30
Location NCVO Conference Suite, London N1

This two day practical project management course will give you the principles and practical tools to manage your project more efficiently and successfully.

Date 5 and 6 December 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London

Do you want to strengthen governance, better manage risk, deliver better services for users, improve operating practices and better demonstrate outcomes in your voluntary sector organisation? Then join us at one of our free two-hour workshops to find out more about PQASSO.

Date 5 December 2018
Time 10.30–12.30
Location NCVO Conference Suite, 8 All Saints Street, London, N1 9RL

This course will provide you with increased confidence and greater ability to review and assess your organisation's financial health. We will look at basic financial tools to help you to monitor resources, make better decisions for your organisation and communicate with financial professionals dincluding your treasurer, finance officer or accountant. 

Date 7 December 2018
Time 09:30 - 16:30
Location NCVO Conference Suite, London N1

This course provides a step-by-step guide to successfully implementing PQASSO. You will leave the course with a good understanding of PQASSO and the self-assessment process as well as a comprehensive plan of how to implement quality within your organisation. There will also be the opportunity to consider the next steps for your organisation if you decide to apply for the PQASSO Quality Mark.

Date 10 and 11 December 2018
Time 09.45–16.00 both days
Location NCVO Conference Suite, 8 All Saints Street, London, N1 9RL

A theory of change can help you plan new work, communicate the purpose of what you do to trustees, funders, donors and users, and decide what information to collect for evaluation. On this course you will learn about what theory of change is and how you can develop one to suit your organisation’s needs. Working with others, you’ll start building your own theory of change for a project, programme or your organisation. The course will also explore how theory of change can be used to develop your evaluation plans.

Date 11 December 2018
Time 09.45 - 16.30
Location NCVO Conference Suite, London N1

If you are interested in what makes a good working relationship between trustees and staff then NCVO's trustee training course is ideal for you.

Date 14 December 2018
Time 09.30 - 16.30
Location NCVO Conference Suite, London N1

What does good volunteer management look like and how do you put this into practice? Good practice in volunteer management is key to unlocking the potential of volunteering in your organisation. Based on NCVO’s UK wide quality standard, Investing in Volunteers, this course provides an introduction to the key principles of good practice in volunteer management and how to apply them to your organisation.

Date 22 January 2019
Time 09.30 - 16.30
Location BVSC, Birmingham

Our half-day APS support workshops are designed to help coordinators of projects that are working towards achieving APS accreditation. Workshops focus on the self-assessment and development process and help ensure your project is ready for the assessment visit.  You will also have the opportunity to hear from a practitioner who has gone through the accreditation process successfully.

Date 12 March 2019
Time 13.30 - 16.30 
Location London

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