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Approved Provider Standard (APS)

Approved Provider Standard (APS)

The Approved Provider Standard is a national quality mark designed specifically for mentoring and befriending projects. Achieving the standard demonstrates that the project met the 10 requirements of the standard, and was independently assessed by experts in good practice in mentoring and befriending.

While NCVO is no longer accepting applications for organisations to achieve this quality standard, we encourage those organisations which have already achieved it to continue using the badge for as long as their award is valid. 

If you have a mentoring or befriending project that you’d like to demonstrate is running to high standards, please look at our Trusted Charity or Investing in Volunteers standards. Further information on mentoring and befriending training can be found in our events listing, and you can visit Knowhow for access to mentoring and befriending resources.  

Contact for NCVO Mentoring and Befriending's Approved Provider Standard 


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020 7520 2437 

Projects with the Approved Provider Standard 

The following projects currently hold the Approved Provider Standard in Mentoring and Befriending:

Organisation: Project

  • 1625 Independent People: 1625 Independent People Community Mentor Programme
  • Adviza: Lucky Break
  • Age UK Barnet: Befriending Service
  • Age UK County Durham: Come Eat Together, Durham Intergenerational mentoring project
  • Age UK Lambeth: Befriending Project
  • Age UK Norfolk: Telephone Befriending Service
  • Age UK Wirral: Home and Communities Befriending and Phonelink Services
  • Age UK York: Good Neighbours Befriending Service
  • Amber Valley Council for Voluntary Service: Amber Valley CVS Befriending Scheme
  • Approachable Parenting: Sparklers
  • Ashdon Jazz Academy: Youth Action Connect
  • Baca Charity: Volunteer and mentor team
  • Back-Up Trust: Back Up Mentoring
  • Barnardo's: Include Me2, Independent Visitors and Mentoring
  • Befriending Kent Consortium:
    • Swale CVS: New Connections Befriending Service
    • Ashford Volunteer Centre: Befriending Service
    • Kent Coast Volunteering: Good Neighbours Service
    • North West Kent Volunteer Centre: Smiles Befriending Service
  • Berwickshire Housing Association: BeFriend
  • Bournemouth YMCA: TEAM project, The Chatterboxes
  • Bridge Substance Misuse Programme Ltd: Bridge Mentoring
  • Bridging the Gap Islington: Bridging the Gap
  • Brighton & Hove Impetus: Brighton & Hove Impetus Neighbourhood Care Scheme
  • Brighton and Hove Community Works: Community Mentoring Programme
  • British Deaf Association: Deaf Roots and Pride (Devon), Deaf Roots and Pride (Midlands), Deaf Roots and Pride (North East), Deaf Roots and Pride (Scotland), Deaf Roots and Pride (Wales), Deaf Roots and Pride Northern Ireland
  • Bromley Education Business Partnership: Bromley Mentoring Initiative
  • Bullies Out: Peer2Peer
  • CAIS Ltd: Cyfle Cymru Peer Mentoring Scheme
  • Change, Grow, Live: Aspire - Peterborough, CGL Spectrum Hertfordshire, CGL STARS Southend, CGL Barking, CGL Birmingham Reach Out Recovery, CGL Brent Outreach and Tier 3, CGL Bromley Drug and Alcohol Service, CGL Camden, CGL Ealing EASY project, CGL Eastbourne, Wealden and Lewes Lifthouse, CGL Greenwich, CGL HMP Belmarsh - Pathways to Recovery, CGL Islington, CGL Lewisham New Direction, CGL NE Prisons Dart Mentoring Service, CGL Newham, CGL Northampton, CGL Renew - Hull, CGL Richmond Integrated Recovery Service, CGL Spectrum, CGL Surrey DIP, CGL West Kent, Gateshead Evolve, Inspire Blackburn with Darwen Integrated Prevention and Recovery Service, Inspire East Lancashire - Burnley, Lambeth Assessment and Referral Service, Leeds DIP and IOM Service, Stockton Recovery service, The Alcohol Service, The Leeds Street Outreach Team, Warrington Prisons - Risley and Thorncross, Wirral Ways to Recovery
  • CHEER Elmbridge: Befriending Service
  • Child Dynamix: Parent Peer Mentor Project
  • Children and Families Staffordshire: Peer Mentoring
  • Children First Derby: Mentoring Service
  • Chilypep: Barnsley College Peer Mentoring Project
  • City University London: Professional Mentoring Scheme
  • Cleft Lip and Palate Association: Parent and Peer Support Service
  • Community Action Bradford and District: Shipley Area Links Befriending Service
  • Community360: C360 Befriending
  • Cornerhouse (Yorkshire): Headstart Hull, Young People's Peer Mentoring Project
  • Cotswold Friends: Befriending Service
  • De Montfort University: Employability Mentoring Project
  • Diana Award: The Mentoring Programme from The Diana Award
  • Doncaster Mind: Befriending Scheme
  • Dorset Mind: Dorset Mind Befriending
  • EBP South: Activate Mentoring
  • Eikon: Mentoring Programme (25-30)
  • ESH Works Ltd: Peer Mentoring Substance Misuse
  • EVE: Eve Mentoring
  • Framework Housing Association: Small Steps Big Changes Family Mentor Service South
  • Greenhouse Mentoring Stopsley Baptist Church: Youthworks
  • Hornsey School for Girls: Peer Mentoring Programme
  • Hull Churches Home from Hospital Service: Hull Churches Home from Hospital Service
  • Ilkley And District Good Neighbours: Good Neighbours Befriending
  • Imagine Independence: Befriending & Mentoring Project
  • In2Out: In2Out Mentoring & Befriending
  • Innovate Dorset Ltd: Innovate Dorset
  • Interest Link Borders: Interest Link Borders Project
  • Island Community Action: Island Community Action
  • Junction 42: Through the Gate Mentoring
  • Kettering Community Unit: Inclusive Volunteering Project
  • Kent Refugee Action Network: Mentoring and Befriending
  • Kent, Surrey and Sussex Community Rehabilitation Company: KSS CRC
  • Le Chéile Mentoring
  • Lifespace Trust: Lifespace Trust Mentoring Project
  • Lincolnshire Action Trust: Volunteer Mentor Project
  • Link Age Southwark: Link Age Southwark
  • Lovelife Generation: Leadership for Change (Peer Mentoring/leadership)
  • Manchester Carers Forum: Peer Mentoring Service
  • Maundy Relief Trust: MAPS
  • Merseyside Community Rehabilitation Company: Mentoring Service
  • Mind in Brighton and Hove: Crawley and Horsham Peer Mentoring Service
  • MySight York: Home Visiting Service
  • Nacro: Essex Transforming Rehabilitation, Recovery Near You (Wolverhampton)
  • NECA: Recovery and Well-Being Service
  • Neighbourhood Elders Team: Befriending Project
  • New Horizons Federation: NHF Outreach Team Peer Mentoring Programme
  • New Leaf Thames Valley Partnership: Thames Valley Partnership - New Leaf Project
  • New Routes: New Routes Mentoring & Befriending Project
  • North Somerset Youth Offending Service: Junction 21 Mentoring Project
  • Opening Doors London: Opening Doors London Befriending Service
  • OSCAR Birmingham Ltd: OSCAR Mentoring Project
  • Our Place Community Hub: Our Place Mentoring Scheme
  • Oxleas NHS Trust: Oxleas Interventions Peer Mentor Services - HMP Isis
  • Paiwand (Afghan Association): Paiwand Mentoring
  • Positively UK: Volunteer Peer Mentoring for People Living with HIV
  • Queen's Nursing Institute: Keep In Touch
  • Redeeming our Communities: ROC Family Mentoring
  • Refugee Resource: Refugee Resource Mentoring Service
  • Refugees and Mentors: Refugees & Mentors
  • Royal Mencap Society: Mencap Visiting Service
  • Safer Wales: Mentoring Scheme
  • Sailors' Children's Society: Family Support Scheme
  • Self Help Services: Peer to Peer
  • Services for Young People Hertfordshire County Council: Safe Space Mentoring Programme
  • Shoreditch Trust: Bump Buddies
  • Shoulder to Shoulder Erskine: Shoulder to Shoulder Erskine
  • Single Homeless Project: Fulfiling Lives Islington and Camden
  • Single Homeless Project: Camden Recovery Service
  • South West Community Chaplaincy: Peninsula Initiative
  • SSAFA: Mentoring Service
  • St Giles Trust: CFO3
  • Sunbeams and Sunrays
  • The Island York: Mentoring & Befriending Service
  • The Kings Arms (Petersfield): Mentoring
  • The Salvation Army – Portsmouth: Good Neighbours Scheme
  • The Silver Line: The Silver Line
  • The Volunteer Centre Chesterfield & N.E. Derbyshire: Elderfriends
  • The Wise Group - Tyne and Wear: CFO3 Mentoring
  • Thurrock Mind: Peer Mentoring
  • Turning Point Soho: Turning point Tri Borough Peer Mentoring Programme
  • University of Sheffield: US in Schools - Mentoring
  • University of Westminster: Career Development Centre Mentoring Scheme, Postgraduate and MBA International Mentoring Programme
  • Urban Synergy: Mentoring Service
  • Voluntary & Community Services Peaks & Dales: Readycall
  • Voluntary Services Lewisham: Befriending and Mentoring
  • Voluntary Centre Greenwich: Supported Volunteering Project
  • Wandsworth Community Chaplaincy Trust: Change for Good
  • Womankind, Bristol Women's Therapy Centre: Womankind
  • XLP: XL-Mentoring Project
  • Young Carers Team: Young Carers Mentoring Project
  • Young People Cornwall: Mentoring Your Way


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