Coronavirus

Our guidance and resources to support charities, voluntary organisations and volunteers during the covid-19 pandemic.

If you have any specific questions related to covid-19 please email NCVO at This email address is being protected from spambots. You need JavaScript enabled to view it..  

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Guidance for your organisation

Our Knowhow section on coronavirus contains information to help you decide what steps you and your organisation need to take. It covers the following topics.

Protecting your staff, volunteers and beneficiaries

• Preventing the spread of covid-19
• Protecting staff, volunteers and visitors 
• Employees and sick leave
• Events, board meetings and AGMs
• Supporting staff and volunteers to work from home
• Supporting beneficiaries/service users
• Supporting members of communities facing discrimination

Contingency planning and financial implications

• Developing a contingency plan and how will your insurance will be impacted
• Immediate actions to manage your finances
• What to expect from funders
• How your investments will be impacted
• Other financial implications 

How charities are helping

Involving volunteers

• How volunteers can make a difference
• Redirecting volunteers if you cannot take on any more
• How volunteers are affected by the lockdown
• Volunteers in key worker roles
• Volunteer expenses
• Paying for goods or services
• Data protection
• Recognising and reporting scams

Further information and resources

• Key up-to-date information from the government
• Sector-specific guidance
• Risk management
• Travel advice

Volunteering

We have published new guidance for people who want to help out during the pandemic. It includes which organisations to approach and tips on staying safe when supporting others.

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