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Member volunteering resources

Comprehensive and practical information to help you work better with your volunteers. From 'Finding Volunteers' to 'Volunteer Insurance', we've got a bank of Information Sheets to support you with volunteer management and good practice.

Volunteering Information Sheets: Avoiding creating employment contracts

This Information Sheet explains why inadvertently granting employment rights to volunteers can be problematic, and provides suggestions for reducing the risks of creating a contract.

Volunteering Information Sheets: Data protection and volunteers

This Information Sheet provides advice and guidance on how to adhere to the Data Protection Act.

Volunteering Information Sheets: Disclosure and Barring Service


This information sheet covers the purpose of a DBS check, how to work out when one is needed, and what constitutes 'Regulated Activity'.

The sheet also provides practical information on how to get a DBS check and how to make volunteering easy and safe.



Volunteering Information Sheets: Health and safety for volunteers

An Information Sheet that looks at the legal obligations that organisations have towards volunteers, covering duty of care, health and safety basic principles and more.

Volunteering Information Sheets: Insurance for volunteers

This Information Sheet explains the type of insurance that should be in place when dealing with volunteers. 

Volunteering Information Sheets: Monitoring and evaluating a volunteer programme

This Information Sheet provides guidance on the principles behind monitoring and evaluation, and why they are beneficial for voluntary organisations. 

Volunteering Information Sheets: Problem solving

This Information Sheet provides helpful advice on how to solve any problems with volunteers, whether someone has complained about a volunteer or if a volunteer makes a complaint. 

Volunteering Information Sheets: Recruiting volunteers with criminal records

This Information Sheet provides guidance for organisations that are approached by a potential volunteer who has a criminal record, and for those organisations that work with offenders or ex-offenders.

Volunteering Information Sheets: Saying

Events and gestures can help maintain volunteer loyalty and increase retention levels, which in turn benefits the organisation and the people it is there to serve. This Information Sheet provides suggestions on ways to say 'thank you' to your volunteers. 

Volunteering Information Sheets: Supporting volunteers through bereavement in their role

This Information Sheet provides suggestions on how to support volunteers through bereavement during their voluntary work. 

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