John Carlin, Volunteer Centre and Quality Standards Manager

John CarlinJohn leads NCVO’s volunteer centre and quality standards unit. He has overall responsibility for managing and developing NCVO’s suite of quality standards: APS, IiV, IiVE, PQASSO and VCQA, to meet the changing needs of organisations in the voluntary, statutory and private sectors.

He recently led the successful development and delivery of a new model for volunteer centre quality accreditation in consultation with members, and is exploring the opportunities for other programmes to develop the work and impact of volunteer centres.

He also leads NCVO’s strategy for maximising the impact and sustainability of volunteer centres and other local volunteering infrastructure organisations in England. The aim is to improve the support available to them.

John was formerly the infrastructure development manager at Volunteering England and before that the development manager at West London Network. John joined NCVO as quality programme manager in 2011, becoming NCVO’s volunteer centre support manager in 2013.

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  • Call 020 7520 2443

Shaun Delaney, Volunteering Development Manager

Shaun Delaney

Shaun looks at NCVO’s strategy for volunteer management and good practice. This includes the information and resources provided through NCVO Knowhow Nonprofit. Shaun also has responsibility for the volunteering newsletter and Volunteers' Week

Previously, Shaun was head of volunteering at Samaritans, supporting the involvement of over 20,000 volunteering, reducing suicide across the UK and Republic of Ireland. Before that, he spent a number of years with Volunteer Centre Greenwich, leading on income generation and supporting 300+ member organising to involve volunteers. Here, he also worked on Olympic/Paralympic related programmes including Team London Ambassadors and developed the Greenwich 2012 Volunteers programme.

He is currently volunteer trustee of Greater London Volunteering and has volunteered with various organisations since the age of eight.

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  • Call 020 7520 3154
  • Find Shaun on LinkedIn
  • @shaundelaney

Jarina Choudhury, Volunteering Consultancy Development Officer

jarina choudhury 96x96Jarina develops consultancy and training services with the aim of improving volunteering practice across the public, private and voluntary sectors.

She has first-hand experience of leading teams of refugee and migrant volunteers for a Big Lottery funded programme, Building the Big Society.

Previously, Jarina delivered two Department for Education funded contracts for the National Council for Voluntary Youth Services, supporting local youth sector organisations, and redesigned Bond’s training to improve quality and impact. Jarina joined NCVO in January 2015

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  • Call 0207 520 2420

Institute for Volunteering Research

The volunteering team also works closely with the staff of the Institute for Volunteering Research.

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