John Carlin, Volunteer Centre and Quality Standards Manager
John leads NCVO’s volunteer centre and quality standards unit. He has overall responsibility for managing and developing NCVO’s suite of quality standards: APS, IiV, IiVE, PQASSO and VCQA, to meet the changing needs of organisations in the voluntary, statutory and private sectors.
He recently led the successful development and delivery of a new model for volunteer centre quality accreditation in consultation with members, and is exploring the opportunities for other programmes to develop the work and impact of volunteer centres.
He also leads NCVO’s strategy for maximising the impact and sustainability of volunteer centres and other local volunteering infrastructure organisations in England. The aim is to improve the support available to them.
John was formerly the infrastructure development manager at Volunteering England and before that the development manager at West London Network. John joined NCVO as quality programme manager in 2011, becoming NCVO’s volunteer centre support manager in 2013.
- Email 020 7520 2443
Kristen Stephenson, Volunteering Development Manager
Kristen looks at NCVO’s strategy for volunteer management and good practice. This includes the information and resources provided through NCVO Knowhow Nonprofit. Kristen also has responsibility for the volunteering newsletter and Volunteers' Week.
Kristen worked as a business development manager for Age UK West Cumbria with lead management responsibility for volunteering and quality. She joined NCVO in July 2013.
- Call 0207 520 3154
Jarina Choudhury, Volunteering Consultancy Development Officer
Jarina develops consultancy and training services with the aim of improving volunteering practice across the public, private and voluntary sectors.
She has first-hand experience of leading teams of refugee and migrant volunteers for a Big Lottery funded programme, Building the Big Society.
Previously, Jarina delivered two Department for Education funded contracts for the National Council for Voluntary Youth Services, supporting local youth sector organisations, and redesigned Bond’s training to improve quality and impact. Jarina joined NCVO in January 2015
- Call 0207 520 2420
Institute for Volunteering Research
The volunteering team also works closely with the staff of the Institute for Volunteering Research.