Quality standards

Trish Kiss, Head of Excellence

patricia kiss small

Trish leads NCVO’s Excellence suite of Quality standards APS, IiV and Trusted Charity to meet the changing needs of organisations in the voluntary and statutory sectors, including:

  • building Trust in charities
  • enhancing the accountability and sustainability of an organisation
  • ensuring safe and effective services, including the involvement of volunteers

Trish was previously our Investing in Volunteers Programme manager, joining the team in 2015. Before joining NCVO she was Head of Volunteering for a large criminal justice charity.

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  • 020 7520 2476
  • 07947 531151
  • LinkedIn
  • Twitter

Find out more about NCVO’s Excellence suite

Nadeem Razvi, Trusted Charity Programme Manager

nadeem razvi

Nadeem manages NCVO’s Trusted Charity quality standard. Organisations self-assess, via an Online tool, against the 11 quality areas, and can the apply for externally-assessed assurance and the Trusted Charity Mark.

The benefits of achieving Trusted Charity include:

  • effective, safe governance
  • a recognised framework to make the organisation sustainable
  • greater recognition with funders and commissioners.

Nadeem has worked in the charity sector since 2006 and is committed to helping organisations be more sustainable so they are able to help as many people as possible.

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  • 020 7520 3171
  • 07506 404022
  • Linkedin

Find out more about Trusted Charity

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