Digital and data team

Megan Griffith Gray, Head of digital, data and planning

Megan leads digital, data and planning at NCVO:

  • Her diverse experience includes leading strategy development, service design, digital transformation, research and communications
  • She is currently leading a radical transformation of NCVO’s technology
  • Megan is a trustee of Spitalfields Music and the Hackney Singers.

This email address is being protected from spambots. You need JavaScript enabled to view it. | Read Megan's blog | Read Megan's medium blog | Twitter

James Steele, CRM manager

James is the CRM Manager at NCVO which involves looking after the business systems that store all the information we hold about our customers and ensuring that they are kept up to date with staff requirements, that staff know how to use them and that data is held responsibly. He came to NCVO in 2016 after performing a similar role at Diabetes UK.

Some key projects he has worked on are:

      • integrating the CRM system with our finance system to improve invoicing
      • ensuring our CRM system was compliant with the new GDPR legislation
      • starting the construction of a data warehouse to improve our reporting capabilities

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02075203151

Abir Ahmmed, CRM officer

Abir leads on day-to-day CRM support and training for staff at NCVO. He also works with the rest of the digital team to integrate digital products with CRM. Currently he is working on a reporting strategy to better utilise internal business data.

Abir joined NCVO in December 2017 having previously worked in CRM roles in the higher education and events sectors.

Key areas of professional interest are:

      • CRM (Microsoft dynamics)
      • Business intelligence
      • Insight and analytics
      • Data visualisation

This email address is being protected from spambots. You need JavaScript enabled to view it. | 020 7520 2453

Andrea Butcher, Digital and data assistant

Andrea works on our help desk, assisting members to access content on our website and troubleshooting any problems. She also oversees our printed publications. Contact Andrea if:

  • you want to register for an online account with NCVO
  • you are having problems accessing any of our online content
  • you have a question about one of our printed publications.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 020 7520 2590

Caroline Grais, Digital and data assistant

Caroline works in our Digital team, assisting members to access content on our website and troubleshooting any problems. Contact Caroline if:

  • you want to register for an online account with NCVO
  • you are having problems accessing any of our online content
  • you have a question about one of our printed publications.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 020 7520 2590

Eleanor Dean, Digital content and experience manager

Eleanor is Digital Content and Experience Manager at NCVO. She leads NCVO’s digital content team and is responsible for:

  • managing NCVO’s content strategy, planning and delivery
  • improving user experience across NCVO’s digital products
  • leading user research and analysis to improve NCVO’s content, products and services

This email address is being protected from spambots. You need JavaScript enabled to view it. | 020 7520 2449 | Read Eleanor's blog | LinkedIn | Twitter

Clarissa Waldron, Digital content producer

Clarissa’s works in the digital team involves overseeing and contributing to a range of content projects. This work includes video, design, blogs and creating campaign webpages. Clarissa works with other teams in NCVO to shape ideas, address audience needs and craft the best possible content for the involved stakeholders.

  • As part of the Volunteers Week 2019 campaign team, Clarissa is responsible for all content on the website and for bringing this year’s resources up to date
  • Clarissa has worked on promotional video campaigns for the Trustee Conference and our Annual Conference.
  • She is also working on video and design content to highlight our centenary year

This email address is being protected from spambots. You need JavaScript enabled to view it. | 020 7520 2471 |  LinkedIn

Rupinder Dhaliwal, Digital content assistant

  • I currently work as the Digital content assistant as part of the digital and data team       
  • It has been a really exciting time to join the team as there are various interesting projects in development regarding NCVO websites and systems
  • I am looking forward to developing my technical ability in HTML, Google Analytics and hopefully working on a range of projects in the wider team.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 020 7520 3158 

 

 

 

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