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Consultancy team

Our NCVO consultancy team consists of skilled and experienced team members who know the voluntary and community sector and understand the pressures organisations face. The consultancy team specialise in:

Find out more about NCVO consultancy.


Dan Francis, lead consultant

Dan FrancisDan leads NCVO’s work on governance. He has considerable experience supporting organisational development and leadership of charities of all sizes from across the sector. Dan sits as a member of the charity governance code steering group and has been heavily involved in authoring the most recent edition of the code. He tutors on NCVO’s governance training courses and delivers the Step on Board programme.

Dan’s background is from the youth and education sector having joined NCVO from the National Union of Students, where as a consultant, he supported the development of students’ unions. Dan has experience of interim senior management assignments in the voluntary sector and has served as a trustee for small and medium sized community and education charities.

Read Dan's blog | Follow Dan on Twitter

Sally Stephens, consultant

Sally StephensSally joined NCVO in October 2021 as a consultant specialising in governance. Prior to joining NCVO Sally worked as the head of governance support for Leeds University Union, managing the day-to-day governance administration function and delivering training for trustees, as well as managing the development and implementation of the organisation strategy. Sally is an experienced project manager with diverse involvement in supporting board-led initiatives across governance, strategy, and creating social impact outcomes. She also has personal experience as a trustee, primarily working with small and medium community arts charities.

Karen Bishi, associate consultant

Karen Bishi Associate Consultant 96 x 96Karen has a wealth of experience of governance in the voluntary sector. She is a trustee of Youth Access and has experience of working at a senior level for a Local Mind Association and Cambridge House community settlement project. Whilst working for the National Union of Students (NUS), Karen created a Code of Good Governance and interactive online self-assessment toolkit for Students' Unions across the UK. She also produced guidance for Higher Education Institutions which gained endorsement from the Committee of University Chairs.

She is a qualified Coach, NLP Practitioner, Trainer and an experienced Action Learning Set Facilitator. She is accredited by the Coaching Academy and is a registered CPD provider with the CPD Standards Office. She has particular expertise in EDI, talent development, governance, leadership and relationship management.

Anne Moynihan, associate consultant

Anne Moynihan

Anne was head of NCVO's governance and leadership team until 2011. She is a Fellow of the RSA, a member of the Charity Law Association and a governance course leader for Civil Society Media’s national trustee training programme. Anne was, until recently, a member of the steering group for Good Governance: a Code for the Voluntary and Community Sector and a board member of Trustees Unlimited. Anne was co-author of a publication for trustees of Trust Schools and co-author of ‘ Sustainable Funding: a guide for Trustees’.

Sarah O'Grady, associate consultant

Karen OGrady bio 96 x 96Sarah's earlier career was as a solicitor and manager working in the private and public/regulatory sectors. An accredited mediator and experienced leader, she draws on her varied experience, taking a practical approach when working with boards and executive teams to improve governance and on operational matters such as data protection. Sarah also facilitates and coaches including where there are difficult situations or relationships. 

Sarah chaired a high-profile NGO, driving and leading its transformation, including a governance and constitutional reform programme, in a challenging context. She is a member of the Charity Law Association and was a member of the working party responding to the draft Charity Governance Code. She is also a qualified Arbitrator, skilled in carrying out reviews and reporting.

Ruth Dwight, associate consultant

Ruth Dwight

Ruth brings a 20-year career in the voluntary sector including partnership management and director roles at Coram Family and Childcare, Volunteering Matters and the youth charity Young Citizens, and is a trustee for JLGB – a Jewish youth social action charity. As a consultant, Ruth has specialised in shaping strategic plans, sustainable business models and commercial systems for taking products and services to market and provides governance consultancy as an associate for NCVO. She is a confident communicator and facilitator, and an expert in using digital tools to facilitate strategic planning, business development workshops and deliver training for charities.

Nicola Hannam, associate consultant


Nicola has over 20 years’ experience of voluntary sector governance and has worked in senior management positions for professional bodies. As a consultant she specialises in governance, providing board reviews and interim governance support. She also draws on her experience of helping charities take action to become more diverse and inclusive; projects delivered include progress assessments and developing frameworks for action.

She has a Masters in Voluntary Sector Management from Cass Business School and chairs nurtureuk - a medium-sized charity dedicated to helping children and young people with social, emotional and behavioural difficulties by promoting the development of nurture groups and a nurturing approach in schools.

Simone Hensby, associate consultant

Simone Hensby

Simone specialises in charity governance, strategy, partnership and consortium development. Simone draws on her extensive experience in the voluntary sector that includes over twenty years of working as a CEO of two charities to deliver organisational development support to a wide range of voluntary and community organisations. Her experience is complemented by the skill set acquired from academic studies and the professional qualifications that she has acquired and now teaches.

Simone has a Bachelor of Arts (BA) in Social Administration and a Master of Science (MSc) in Public Sector Management. She is a qualified social worker, teacher, project manager, coach, mentor and teacher in adult education, a Fellow of the RSA and a member of the Association for Project Management.

Lev Pedro, associate consultant

Lev PedroLev has more than 30 years’ experience in the charity sector, specialising in charity governance, organisational development, partnerships, public service delivery and the role of the charity sector in system transformation and system leadership. Lev has served on various charity boards, including being the Chair of a community wellbeing charity in Hackney, east London, where he led the board through a due diligence process as part of a proposed merger, and a successful ‘managed closure’.

Strategy and impact

Sini Rinne-Kerridge, lead consultant


Sini leads on supporting voluntary organisations to strengthen their strategy and evaluate their impact. She has particular interest and expertise in:

  • helping organisations to articulate their priorities through theory of change
  • evaluating effectiveness and impact of policy advocacy and campaigning work
  • organisational development

Sini has led a broad spectrum of external evaluations and strategy development work, as well as trained and built capacity of organisations to develop and strengthen their impact practice. Her clients include Trust for London, Homeless Link, Amnesty International UK, Macmillan Cancer Support, Blood Cancer UK and Sport England.

Sini is a voluntary advisory panel member for What Works for Wellbeing.

Read Sini's blog

Jenny Potkins, strategy consultant

Jenny Potkins 96x96

Jenny joined NCVO in June 2019 as a consultant specialising in strategy-related processes. She is an experienced facilitator and project manager with skills in organisation development and change management. Jenny provides consultancy support from away day facilitation to large scale strategy processes, theory of change development and help with planning evaluation.

Jenny’s clients have included The Seafarers Charity (a funder), the International League of Dermatological Societies, JDRF (type 1 diabetes charity), and Kensington and Chelsea Social Council. In addition to consultancy, Jenny delivers training in strategic planning, theory of change and impact, either as part of NCVO’s open training programme or bespoke workshops for clients.

Before joining NCVO Jenny spent three years at Pilotlight, where she worked with teams of senior business leaders to support voluntary organisations, social enterprises and charity consortia with strategy, capacity building and board effectiveness. Her career in the voluntary sector, began with fourteen years developing and managing education projects and programmes in the East End of London, including the role of education manager at the Barbican Centre.

Howard Exton-Smith, associate consultant

Howard Exton Smith

Howard has over 20 years’ experience as a consultant and trainer specialising in personal and organisational development, transformation and performance improvement. As an adviser to boards and senior management teams, he creates value and delivers positive change by building capacity and strengthening individuals and organisations. Howard has been a charity trustee and chair and has lived and worked in Europe, Africa and North America.


Sarah Menzies, senior consultant

sarah menzies

Sarah is an evaluation specialist for the voluntary sector. She has been with NCVO since 2015 supporting organisations to build their internal capacity and to set up evaluation systems. She also runs and designs training and workshops and has contributed to online resources for the wider sector.

She has run several external evaluations of varying complexity. Current clients include Just for Kids Law, BBC Children in Need and the Quaker’s Mental Health Empowerment Project.

She is a mixed methods evaluator with expertise on action research, empowering/inclusive research and working with marginalised communities.

She previously worked for a refugee and migrant infrastructure charity running an accredited year-long research and advocacy course. Prior to this, she worked as a project manager for Strathclyde University for a sustainable community development network, comprising mainly social enterprises, and research body, the Scottish Centre for Sustainable Community Development.

Read Sarah's blog

Sandy Chidley, consultant

Sandy ChidleySandy joined NCVO in 2021 and has over 7 years’ experience in mixed-methods social research and evaluation. He is a skilled facilitator, trainer and project manager, providing consultancy support across a range of functions, with particular expertise in theory-based evaluation design and delivery. His role also focuses on capacity building and training in a range of evaluation methodologies.

Sandy joined NCVO from Ipsos MORI, where he worked across their public affairs and social policy and evaluation teams working on small- to large-scale evaluations of government funded programmes. Prior to that he worked for the National Centre for Social Research in their children, families and evaluation teams, predominantly delivering randomised controlled trials of school-based educational interventions.

Jean Ellis, associate consultant

Jean has played a key role in developing PQASSO, NCVO’s leading UK quality mark for the third sector, as well as other bespoke quality systems. She has led numerous programmatic evaluations in the UK and internationally. Jean is the author of several seminal publications on evaluation and performance improvement. She worked with Charities Evaluation Services for twenty years as a senior consultant.

Sally Cupitt, associate consultant

sally cupittSally has been an evaluation consultant since 1999 and was head of our NCVO Charities Evaluation Services team until early 2021. Sally has been involved in over 30 external evaluations, leading on most. She is a mixed-methods evaluator with particular expertise in evaluating health and social care programmes and pilot, multi-site initiatives. Most of her evaluations focus on process, outcome and impact.

Sally has helped many organisations build their evaluation capacity through training and consultancy, including theory of change and evaluation planning. She also mentors staff in evaluation, working with people new to evaluation and with established evaluators.

Sally has made a significant contribution to the practice of evaluation in the UK, writing some of the first widely-used publications in the field, developing award-winning training and contributing to UK-wide initiatives to improve evaluation skills.

Read Sally’s blog

Shehnaaz Latif, associate consultant

Shehnaaz LatifShehnaaz has deep expertise in impact practice and evaluation with over 18 years' experience working with hundreds of charities across the UK. She is highly praised for being an engaging trainer, an insightful consultant and an inclusive facilitator. Shehnaaz specialises in: theory of change making, developing monitoring frameworks, co-creating data collection tools, and carrying out independent evaluations including primary data collection, analysis and reporting. As Lead Consultant until early 2021 Shehnaaz had overall responsibility for overseeing NCVO's impact training which she continues to deliver as an associate. She has designed and delivered capability building programmes for grant officers and grantees from BBC Children in Need, Trust for London, Macmillan and the Nationwide Foundation. Shehnaaz has written blogs and led conference workshops.

Harriet Pearce Willis, associate consultant

harriet pearce willisHarriet was a staff member in the NCVO Charities Evaluation Services team between 2013 and 2021 and is now one of our associate consultants. Harriet has extensive experience of managing independent evaluations, including theory of change-based planning, qualitative and quantitative data collection, reporting and supporting organisations to use evaluation findings. She also provides training and consultancy on impact. Harriet has worked with organisations including St John Ambulance, the Alzheimer's Society and BBC Children in Need.

Georgina Anstey, associate consultant

Georgina AnsteyGeorgie supports voluntary organisations in impact and outcomes planning, evaluation, and reporting. She delivers training, tailored consultancy and external evaluations, with particular expertise in:

  • Theory of Change development
  • Capacity-building support to measure the difference you make
  • Organisational development and review
  • Design and delivery of mixed-method external evaluations

Georgie is particularly passionate about, and experienced in the nuances of, evaluation of local community initiatives, mental health support, food growing projects, faith work and support for women and those with refugee, asylum seeker or migrant status. Georgie has previously managed NCVO’s contribution to sector-wide programmes, and oversaw the collaborative development of the Code of Good Impact Practice for the sector.

Milla Gregor, associate consultant

Milla Gregor

Over ten years Milla has worked for funders and charities that include Camden Council, Z2K, the National Housing Foundation and The Baring Foundation. She has a particular interest in the smart use of research, statistics and database systems. Milla specialises in outcomes evaluation and theory of change development. She supports people through the human side of organisational changes. Milla has experience as a mediator and trainer in relationship skills and a diploma in group facilitation, counselling skills and conflict resolution. She has studied research through many lenses including anthropology (Cambridge), health policy (LSE/LSHTM) and research methods (Open University).


Jarina Choudhury, senior consultant

jarina choudhury 96x96Jarina is responsible for developing consultancy and training with the aim of improving volunteering practice across the public, private and voluntary sectors. She provides training and consultancy in volunteering strategy, volunteering and the law, policy development and the design and implementation of volunteer programmes. Jarina’s clients have included The National Trust, Amnesty International UK, AstraZeneca, Association of Voluntary Service Managers and Crimestoppers UK and the Home Office. 

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