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Quality standard for volunteering marks 10th birthday

A national programme encouraging the highest standards of volunteer management is celebrating 10 years of helping charities and other organisations across the UK to enhance their work.

Investing in Volunteers (IiV) – the UK quality standard for good practice by groups involving volunteers – has been achieved by 765 organisations, including charities such as Christian Aid, Age UK and the People's Dispensary for Sick Animals (PDSA), as well as more than 20 NHS Trusts.

The standard is overseen by the UK Volunteering Forum and managed by National Council for Voluntary Organisations in England, Volunteer Now in Northern Ireland, Volunteer Scotland and Wales Council for Voluntary Action (WCVA).

Achieving it has a wide range of benefits, including demonstrating the organisation’s commitment to good practice, helping to attract and motivate volunteers and enhancing their experience.

And with increased competition for jobs, more employers regard volunteering as an important part of an applicant's CV, with IiV showing that volunteering experiences were gained within high quality, well managed volunteer programmes.

Among the first organisations accredited, in March 2005, was Norfolk and Norwich University Hospitals NHS Foundation Trust. Volunteer Services Manager Sally Knights said: ‘The IiV award has given us kudos and the trust recognises that we have some very professional people among our volunteers who are able to take on some very useful roles.’

An evaluation of the impact of Investing in Volunteers carried out last year by the Institute for Volunteering Research found that 95% of the groups that had achieved the standard saw it as having a positive impact on volunteering.

The majority of respondents also saw achieving IiV as having a positive impact on the satisfaction of volunteers.

UK Volunteering Forum Chair Tim Day, said:

'As the four leading UK volunteering support organisations we have promoted and developed the UK quality standard for volunteer management, Investing in Volunteers.

‘Now celebrating its 10th birthday, IiV has been successful in providing a framework for involving volunteers that delivers key benefits: it demonstrates an organisation's commitment and good practice; increases volunteer's motivation, enhances their experience and encourages more people to volunteer.

‘Congratulations to the 765 organisations who have already achieved the Award.'

Justin Davis-Smith, executive director of volunteering and development at NCVO commented:

‘We are extremely proud of the impact IiV has had over the last ten years. It plays a crucial role as part of NCVO’s strategy to strengthen voluntary organisations and to grow and enhance the volunteering experience. I would like to congratulate all those organisations that have worked so hard to achieve the standard.’

A series of videos has been produced for the IiV website, telling the stories of three organisations which have achieved Investing in Volunteers.

For more information

Please contact Michael Scott, Investing in Volunteers Manager, NCVO: 020 7520 2438 / This email address is being protected from spambots. You need JavaScript enabled to view it.

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